Bob from Melbourne F.
Web presence good phone help better
The web site worked well in finding products but lacked current status on each items page such as clearance sales pricing. The phone support was stellar.
Cabinetgiant is listed under Bathroom & Kitchen.
Cabinetgiant (cabinetgiant.com) has 741 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Bob from Melbourne F.
The web site worked well in finding products but lacked current status on each items page such as clearance sales pricing. The phone support was stellar.
andrew H.
Delivered on time and acording with the paid product
William S.
Cabinets arrived on time as estimated. No damages during shipping. The finishing on the wood face frame was great. However, some of the plywood pieces were peeling and has bubbles in them. Though it was not a big deal, but I expected a better consistency in quality. Also, there was no instruction on how to assemble the drawers, which made it more difficult for a novice like me.
Response from CabinetgiantFeb 4, 2015
Thanks for the feedback William!
Travis S.
I think the cabinets were asthetically as good as any custom barring a couple of finish issues but for the price I didn't expect perfection. While the faces and interior finish was great and solid would certainly is a bonus over many "stock" cabinets. The solid wood is pretty thin. The locking mechanisms for assembly questionable over the long term, we'll see. Having to do cut outs where the locking cams were in the way and moving them will take some tools and knowledge. See in the locking cams from underneath on wall cabinets wasn't what I expected but it is not terrible. Positives, price price price. They are worth watching you pay and more. The cabinet hinges while seemingly cheap actually adjust well and work great. The drawer slides weigh a lot but they are simple to install, work very nice, and could be bomb proof. The dace frame and are as nice as anything you would get from a custom shop, I did have drips in the finish so I would recommend the repair kit. Try should just throw it in because it is impossible to matxh, my color choice, with any standard stain. I was preparing to sell my house and these were an awesome fit. If I was to be building a new house or wanting to remodel for the long term invesent I would go with custom cabinets. Only time will tell if I am wrong and I look forward to see them last. Last note, shipping was fast and easy. Assembly is a snap and very quick, my 13 year old daughter put on together without reading the instructions ( which do suck). Customer service, I would give them a 3/5. They didn't respond to emails right away and it took a follow up call but they resolves my issues to my satisfaction without argument. Good company, great product for the price.
Response from CabinetgiantJan 22, 2015
Thanks Travis!
Andrey
Very smooth transaction. Fast delivery. Quality of the cabinets: Look and feel - great Assembly process - easy, though no instructions details Materials - plywood is over dry may require some glue. Overall - Ok. No problem. Cons: Packages were damaged. Cabinets were Ok.
Response from CabinetgiantJan 22, 2015
Andrey, Thanks for the helpful and thoughtful feedback!
claudio C.
I was very pleased with the quickness of the delivery and the discount pricing I received as a repeat costumer. the quality of the cabinets was also good for being RTA cabinets
JC T.
The price was very good. It took a long time for delivery. After it finally arrived, packaging was very good. The instructions shouldn't have even been included. They were worthless. No help at all. You actually had to remove pieces to put it together. One piece was very warped but able to assemble. All in all cabinet is of good quality.
Response from CabinetgiantNov 4, 2014
JC, We're happy that overall you were pleased with the product. Thanks for the feedback!
LD H.
Nice cabinets, decent construction, nice finish but extremely thin finish coat. Slight scuff from assembling on cardboard on their face. Unfortunately- will need to touch these up. Good customer service via phone. We'd order again.
Response from CabinetgiantOct 21, 2014
LD, We're sorry you had scratches. We do offer touch up kits though. That espresso glaze finish is a little thinner than some of our higher end lines. We do that to hit the price point desired by customers in polling their needs. Thanks!