Working with the company was an excellent experience until our order arrived. I then found that the value of the assembly instructions provided with our order was next to nothing. As the website contained no further information or videos about the assembly of the products we purchased, I had to "wing it" with significant difficulty. Assembly takes much longer than expected too, but the end result was superb cabinets.
FM
Franklin M.
Great products
Products were built well and shipping was really fast. Would definitely use again
MI
Michelangelo
Service and product are very good.
Though the cabinets had some marks, the company had great service to help rectify it. There was an issue with a delayed package, but they expedited the shipping on a replacement, so I was happy. All in all, recommended.
LP
Laura P.
Great Alternative to Ready to Install
RTA cabinets will save you a lot of money. The cabinets are easy to assemble. I would suggest if you are doing a large project to order your cabinets about 3-4 weeks ahead of time. Quality of cabinets are good and look really nice. I am pleased and saved around $2,500. You can even find directions online at their website. Good communications.
DF
Dan F.
Giant Value!
Great design help with a great product. I had a glass door panel that was broken and they replaced it , no questions asked. The only "negative" I have is that the cabinets aren't the easiest to put together. If you are even a little bit handy, I would recommend these guys without reservation. my broth bough cabinets for his house from L****. He then bought cabinets from Cabinet Giant and told me, "They are twice the quality and half the price." I agree!
NH
Nicholas H.
Cabinets are beautiful--assembly was easy--delivery was a bit of a headache.
My refrigerator waterline busted while I was on vacation, flooding my kitchen, living room, dining room, and most of my basement. Insurance paid out for the repairs, but our kitchen had 26 year old contractor-grade basic cabinetry, and we definitely wanted an upgrade. I spent over 100 hours researching cabinet companies, and finally settled on CabinetGiant as the cabinet line we liked would come in within one week, so we could get to living our life again. I placed my online order on a Tuesday night, and was assured my order would be delivered by Friday, or Saturday at the latest. But, my cabinets were delivered to the hub on a Monday but CabinetGiant had it shipped at a lower level and as a result, FedEx would not release my load until Wednesday as that is when the order was scheduled for delivery. I patiently waited, rented a Uhaul Van to pickup at the freight terminal, and carried everything inside my home. I decided to start with an easy cabinet, a 12-inch wide wall cabinet. Wow! We were both stunned--the assembly took less than 15 minutes, and we had a gorgeous (and sturdy) wall cabinet ready for installation. I then decided to try a trickier cabinet--a corner wall cabinet. This one wasn't too bad, as it only took about 30 minutes of assembly. After finishing the upper cabinets and installing them, I began working in the corner of the kitchen with my Lazy Susan cabinet. Now that cabinet, was a nightmare. The assembly instructions were a few sketches on a sheet of paper. I spent over 4 hours assembling that one cabinet, seeking guidance from Youtube videos and online forums. I even had to call CabinetGiant to inquire about a few extra metal brackets as they weren't shown anywhere on the instructions, the website, or any forum I found. *Note* The black L-shaped metal pieces are meant to attach the back of the cabinet to the base of the cabinet if there is any bowing in the cabinet after assembly. My cabinet did not bow, so I simply tossed them away. The rest of the cabinets went together easily, and look gorgeous in my new kitchen. The granite installer was shocked at the quality of cabinets I had purchased for less than half of what he was offering for a lesser quality. He took a copy of my online order so he could talk to his manager and see if they can switch cabinet companies!
I recently held our family's Thanksgiving at our house, and all of our family has praised on how nice our cabinets are. In the long run, I'm very happy with CabinetGiant, and I won't hesitate to order from them again when we move and find a new home with less-than-stellar cabinets in place.
RC
Rebecca C.
Kitchen and bathroom cabinetry
I have been satisfied with all of my purchases. I have reviewed and researched countless other cabinet makers and keep coming back to Cabinet Guant for quality and workmanship of the cabinets, as well as nobody else being able to match their prices.
AG
A. G.
Good Cabinets and Great Customer Service
First, the customer service was very good. I called them on several occasions and had friendly, helpful service with each call. There was a couple issues with my order when it arrived and they fixed it without question. The cabinets themselves are good and the assembly was ok. One cabinet came in a different box and had different hardware for the assembly which was fine except the color of the cabinet was slightly darker than the rest. Fortunately there was enough variation in the cabinets that you don't notice too much. The hardware for assembly was all pre-installed which for the most part was good and made assembly quick. However, a couple of the cabinets had the hardware in the wrong place and had to be moved to get everything to line up correctly. Overall I am satisfied with the cabinets.