By WinonaReviews of bywinona.com

Estrogen cream helped my hot flashes but gave me migraines and hair loss. At $80/month it’s not worth it. I stopped using the cream four months ago and I haven’t had a migraine since and my hair is growing back in.

I have been so happy with my Winona experience. All of my hot flashes, night sweats have stopped and my energy and mood have improved immensely. Also, the customer service is amazing! I have been traveling and getting my scripts has been challenging but they have made it happen every time.

The process was easy and I had my HRT prescription within a week. I’ve been using it for about a month. So far, my hot flashes have vanished completely, my energy levels have gone up, and most importantly, my mood swings have disappeared. All my perimenopause systems are gone. It’s given me peace of mind that I’m going to breeze through menopause.

All around positive experience; very easy process with quick response time. It is awesome to finally feel like me again!

NB:**WINONA tried to get this post flagged for incorrect etc content, cannot verbatim remember the wording but anyhow, they tried to stop my/this review from being posted, as they tried with other postings here, this speaks volumes. Trying to silence someone** This is my experience and my opinion on how WINONA can improve or not, the choice is theirs. My experience was good at first, everyone @ WINONA was very personable and responsive. I should have expected the latter since they want your business and money so as to get you in the door. Approximately a few months in it was awful. My weight went up and I ended up with HORRIBLE ACNE. Customer service was unresponsive sometimes, and when they did respond very unhelpful, technical assistance was non-existent, and The doctor assigned to me, may have been too busy or just didn't care, as he too was repetitive with his answers and NEVER addressed fully my questions. My assigned Doctor, in my opinion, did not remember me, yet I was assigned to him. When I pressed him about the medication and needing help with acne, sleep, and weight, and how it was causing depression, he not only repeated something he said to me a month ago but seemed to get agitated with me and did what he commonly does which is to say, 'Speak to your PCP.' So, I stayed on the medication until I could find something else. I truly wanted help with my sleep as well as other hormonal issues, so when I reached out, there were at first crickets, then came the repetitive responses, and in general no help especially for help with my sleep. The Dr. had non-existent bedside manners, nearing my time with them. When it came time for my review with them, I did not get to speak to my doctor, instead, I got another generic questionnaire asking me if I still wanted to use their products...there wasn't any personalisation for medication going forward, what happened to...'A program tailored to your needs' WINONA? What Winona can do is get to know their clientele, and treat them as people, people who need help. Re-train your customer service department so they ALL know the SAME protocol, and rid your culture of using the same repetitive, unhelpful responses to questions, we are all individuals with unique hormonal issues, and giving the same general repetitive answers only serves to infuriate those who need help...comes across as un-sympathetic and full of apathy... the latter should be extended to the Dr. I had assigned to me. Allow EVERYONE to honestly and sincerely post on your FB/Facebook group, it has become imbalanced, and biased, mostly allowing the 'good' experiences to remain in the threads/posts, your FB admin is quick to delete or block you from this group if comments are to the contrary, I have seen this. WINONA why aren't you lab testing your clients beforehand to see where their hormone levels are before prescribing medication instead of using your VERY GENERAL questionnaire that is just archaic? I would never recommend nor be inclined to use their services again nor recommend family or friends. My ACTUAL experience/time with WINONA was in 2022...just in case WINONA posts that they cannot locate me as a patient. I would have posted this earlier but did not receive this Trustpilot until recently. AWFUL EXPERIENCE with this entity. If you are reading this, in MY OPINION, companies should allow all to review their experiences regardless of whether it was 'good' or 'bad' This is what such platforms as this are for, it is all about honesty. RESPONSE TO THE TEPID RESPONSE FROM WINONA 10 27 2023 & 12 15 2023 Had a text from WINONA this morning stating a similar response to the one posted here and 'wishing me the best' LOL. I told WINONA, that it was not only the TIMING of your responses but also the QUALITY of the CONTENT via phone or email that added to my experience, if you cannot deduce this from my review posted here, understand now via this response. Customer service responses to me were made in the WINONA typical time which was past 24 hours, sometimes longer (not really acceptable.) Like I said in my response to you this morning via text WINONA, I wish you the 'best' and you are now blocked! 12/15/2023 - CUSTOMER SERVICE NEEDS FURTHER TRAINING!! As for the email, my email has been the same since the 90's and I ALWAYS use the same email for personal data which I provided to you. I have NUMEROUS correspondence from you from the very beginning using the very same email I provided to you and I have been using for decades of which you used, sigh WINONA I have proof/receipts of documentation I received from you using the very same email address I provided you. The error was on your end. I would also suggest reading my review thoroughly to know why I was unhappy, and take from it constructive criticism and improve the horrible service that I experience.

Winona has been a blessing. The start up was easy, the staff are always quick to reply and assist with my questions or concerns. The treatment has been life changing and I am feeling better every day. Thank you Winona!

My experience was wonderful They make everything so easy and is affordable. I’m so excited to said that I’m starting to feel so good No more hot flashes and omg I’m smiling again. Thank you Winona ! Adriana Lamb

I have had great results with Winona. I began about 2 years ago after trying HRT pellets. The Doctors at Winona really listen to my needs and we adjusted my plan after about 8 months. I am so happy to say that I am free of the peri-menopause symptoms that were dragging me down. At 54 and having symptoms for the last 4 almost 5 years, I am so happy I found Winona when I did.