JO
Hoping for great results!
Update 2/20/24: I wanted to update this because I did have some success once I posted this review, but it shouldn’t take a bad review to get support. Right after my post, I received direct outreach from a great rep who let me know that I wasn’t hearing back from my doctor because they had apparently quit and the notification hadn’t gone out to folks who needed to know. I was immediately reassigned a new doctor, who promptly reached out. I was also finally able to get to speak with a pharmacist, which was helpful but still didn’t entirely answer my question about equivalencies between the cream and patch but at least I’m getting somewhere. Deciding to give ByWinona a chance and see if this can help me. Original post: Like myself, many women will already be taking HRT and may be switching to the cream product to address possible absorption issues (e.g., poor absorption of the estradiol patch). However, it is necessary to understand the equivalent dosages between the different types of HRT (tablets, cream, gel, spray or patch). Despite multiple messages in to By Winona to find out from a doctor how the 2.5 mg cream compares in strength to my .1 estradiol patch, I heard back once, early on, and it did not answer my question. I was assured by customer service agents that I would get an answer and it has been weeks with no answer. The concern that brought me to Winona is either that I’m not absorbing well with the .1 patch or the dosage is too low since I’ve been on this strength for some time. So, if the 2.5 mg cream is actually equivalent to a .1 patch or less than a .1 patch, the cream will likely do me no good. I like the convenience of being able to quickly access HRT online but do not like not having access to medical professionals for easy questions.
Response from By WinonaFeb 6, 2024
Hello Jo! We are unable to locate you as a patient under this name. We will do all we can to ensure you receive the answers to your questions. :) Please reach out to us as your earliest convenience. Our Patient Care Team will promptly assist you.




