Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is
By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
bywinona.com
Website
bywinona.com
Category
Clinics
Location
Dallas, Texas
Listed on Five Star Index
2026
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The company replied to 88% of reviews.
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Most recent review: October 2026.
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Helping you to feel your best is our top goal, Jennifer!
The second half of life can be even better than the first, and our Winona doctors do everything they can to ensure your menopause journey is easy!
Thank you for the 5 stars!
MD
Michaela D.
So easy to navigate and find a solution…
So easy to navigate and find a solution that’s right for me and feel confident that it’s medical experts helping me find the solution and not just a sales pitch.
Response from By WinonaJul 29, 2024
We work hard to gain your confidence, Michaela, because your health is your most precious commodity.
We would never want to jeopardize that by pushing you to take anything unsafe or ineffective.
We appreciate your trust in us and thank you for the 5 stars!
SC
Sabrina C.
I am impressed with the simplicity of…
I am impressed with the simplicity of Winona and have been using their products for 2 weeks. I was initially concerned with taking the DHEA but decided I would listen to the doctors advice and follow her guidance. Two weeks in, I have more energy and seem to be getting my libido back! It’s been yeeeeears since I have felt this good!
Response from By WinonaJul 29, 2024
This is great news, Sabrina!
We caution women that it can sometimes take around 3 months to see positive changes, so we are so happy to see that you are seeing results after only 2 weeks!
The menopause transition can be hard, so we intentionally make the process of getting your HRT as easy as possible so you can get on with your day!
It's wonderful to know that you're feeling more energized and experiencing a renewed sense of well-being.....you deserve it!
Thank you for your trust in us!
EM
Emily
Not One Size Fits All
In theory this program seems great but there are many limitations to receiving internet-based care. I did like the use of bioidentical hormones and the compounded estrogen/progesterone cream. I hate taking pills if I don't have to. They were shipped before you ran out and you were able to customize with either one additional pump or one less pump of cream based on how you were responding. The doctor was nice as long as you didn't ask too many questions. These are doctors who have full-time jobs already and this is generally a side gig for them for more income I'm sure, so don't expect more personalized care.
That being said, you fill out an initial questionnaire and it seems they have a standard formula they like to start people on. This also includes the use of DHEA. Despite the fact that my testosterone levels and DHEA levels were significantly too high the doctor insisted it was beneficial to use, for what reason I'm not sure. I ultimately had to stop taking it because of the side effects which wasted 2.5 months worth of medication. You do have the option to refill your medications monthly but they encourage the 3-month prescription since changes will not be made anyway until after your 10-week review (it's just another questionnaire you fill out, not an actual visit with your doctor). Refilling monthly ends up being more expensive but if you have any doubts it may be worth doing that for your first 3 months just to make sure this is for you.
Treatment is not based on lab work which is fine to a point, however if anything presents itself that can make it more difficult to figure out appropriate treatment they are either not prepared to work through that, don't have the time or don't care to. Heaven forbid you bring up concerns or questions about increased blood pressure, increased weight gain, ongoing unresolved symptoms or new symptoms- they just end your treatment.
It's definitely an investment and for 3 months of basic treatment will run you upwards of $300. You can choose to do estrogen and progesterone pills or cream, they want you to take DHEA pills since they are unable to prescribe testosterone, they offer a female Viagra so to speak and I think a few other miscellaneous things.
So for those who are fortunate enough to only need a little dose of hormones to make you right again, this program will be fine. For those who tend to have a more difficult menopause it's probably best to try and find an actual in-person physician who is willing to make the effort to try and resolve your symptoms. Hormones do have side effects and for some people pose a greater risk when taking them, despite what every single doctor may say about the ones they prescribe. Don't let them gaslight you into thinking otherwise. Just do your homework because this program is not for everybody. Lesson learned.
*By Winona, if you respond, you will not find my specific information in your system because this is my new email address. Either way, I don't need a response and I just outlined the general information for your program as well as my experience with it. Definitely not the worst that's on this review platform. Thank you.
Response from By WinonaJul 29, 2024
We appreciate your feedback, Emily, as we do strive every day to provide our patients with treatment and service worthy of 5 stars.
We take all comments seriously, good or bad, and do try to maintain a professional and trustworthy plan of care for you.
Unfortunately, as you indicated, we cannot locate an account under your name as it is listed here. You did not provide any email address.
You are correct that HRT is not prescribed based on lab work.
It is prescribed based on symptoms, in accordance with the AMA, NAMS, and the American College of Obstetrics and Gynecologists.
Our Winona doctors review the health history and onboarding information that you provide and prescribe a treatment plan that they feel would benefit you the most.
All of our doctors are board-certified, well established, and specialize in the care of women going through the menopause transition, something that is lacking for women in today's world.
We take your health and safety very seriously and will not accept anyone who is not a candidate for HRT. Our primary focus is not based on monetary goals, but rather a goal of providing women safe and effective HRT who may not otherwise have access to it.
The decision to receive a 1 month supply or a 3 month supply of medication is totally up to the patient. We have no preference for the amount that can be prescribed to you, as we are acutely aware that cost is a factor for many women. The 3 month supply is cheaper in the long run, but we have many women who opt to only receive a monthly prescription.
Our treatments help most women, but as with all medical interventions, there are no guarantees. This applies to online providers as well as brick and mortar providers.
Fortunately, the majority of women do not experience any side effects at all. For those that do, they usually only occur in the initial few weeks of treatment as the body is adjusting to the increased hormone levels. Bloating, breast tenderness, nausea, etc. are usually short lived and manageable.
Most women see improvement after a few weeks, and we can say that 80% of patients are satisfied with how they feel around the three-month mark.
It can be hard to acclimate to an online platform for your health care needs, and our Winona doctors understand this. They always provide you ongoing support and guidance to ensure you have the best treatment plan for your symptoms.
If your symptoms have not improved after 10-weeks, we can change the dose or the medication to try to help you feel better.
However, it can take time for your body to acclimate to the influx of hormones. These are real prescription medications, prescribed by real doctors, just like you would receive in a doctor's office.
Again, be assured that your Winona doctor is available if problems arise or if you have any questions about treatment.
We are committed to helping you find the appropriate medication and dose that benefits you the most and would love the opportunity to resolve any issues that you may have encountered.
Please contact our Patient Care Team at [email protected].
We look forward to hearing from you!
AM
Amy
Winona gave me back me what menopause…
Winona gave me back me what menopause took away. My mood is better, my hair looks thicker and I have more energy. The whole process was so easy and very much appreciated with a busy schedule.Thank You.
Response from By WinonaJul 29, 2024
The menopause transition can take years, Amy, and it can slowly steal one's sense of self, confidence, and happiness.....so much so that we may not even realize it.
We may accept the changes and symptoms as part of ageing, and resign ourselves to feeling older, less joyful, or complacent.
However, we know that the second half of life can be so much better than the first, and we are happy to hear that Winona has helped you feel like yourself again!
Better moods, more energy, and a more youthful look are just some of the perks of our bioidentical HRT.
We appreciate your kind words about the ease of the process, and we're glad it worked well with your busy schedule!
VI
Victoria
I'm not yet at a place of where I can…
I'm not yet at a place of where I can give Winona an outstanding review. It hasn't, yet , been outstanding for me yet! I do believe it's helping especially where the HOT FLASHES are concerned. They have calmed down some. I'm not waking up drenched as often as I was. But, I am still experiencing hot flashes and night sweats.
Response from By WinonaJul 29, 2024
Thank you for your feedback, Victoria!
We are sorry to see that you have not progressed as fast as you had hoped with your treatment plan, but we encourage you to keep going!
It can sometimes take around 3 months to start to see positive changes in your symptoms, but we are confident relief is still coming to you!
Our Winona doctors understand how challenging symptoms can be, and they are prepared to help you find the unique treatment plan that will help you feel your best!
We're here to support you every step of the way!
CA
Carol A.
Mood swings, be gone with you!
I've been struggling with post menopausal changes for years and this is the first product that actually did what it said it would do. I experienced no side affects and it's easy to use. Winona has great customer services and the the products are affordable. Thank you, Winona!
Response from By WinonaJul 29, 2024
Be gone, indeed, Carol!
We are happy to help you put all those years of struggling with symptoms behind you!
We stand behind our bioidentical HRT as being safe, affordable, and most of all, effective!
We are also pleased to hear that you have had a positive experience with us and thank you for your kind words about Winona!
AN
Anita
Good care and helpful product
I'm getting better sleep and feeling better. Symptoms aren't as bad.
Response from By WinonaJul 29, 2024
Helping you to feel better is our number one priority, Anita!
Menopause symptoms do not have to impact your life in a negative way, and we are proud to support you!