Sara T.
Accessible but not personalized
I like the ease of use. But my doctor asked me “what did I want to do” when I shared with her the issues I was having with meds. My expectation is that the doctor would know what to do and have recommendations. I also think I expected more personalized care instead of a one size fits all approach.
Response from By WinonaAug 28, 2024
We appreciate your feedback, Sara, and understand your perspective. It's important to feel heard and supported by your healthcare provider, and your Winona doctor truly does care about your health and well-being! We acknowledge that some women like to be told what they should do regarding their symptoms, and there are those that like to be a more active participant in their care. Doctors also have different styles of communication and treatment practices. Your HRT treatment plan is prescribed based on your unique symptoms and health history, and our Winona doctors are happy to work with you to find the exact treatment plan to fit your needs. We value your experience and will share your feedback with our team. We want you to be happy! In the interim, a member of our Patient Care Team has emailed you for further support.




