athena1977
I really wanted this product to work and it made everything worse as well as adding issues I didn't have
I really wanted this product to work. My weight was fine but I was experiencing hot flashes, brain fog, issues sleeping, etc. All of these symptoms have just gotten worse along with a significant weight gain and constant breakouts. When I spoke to the doctor about it and took my 10 week survey reiterating these concerns I was told that upping my dose might help. I agreed to try the higher dose but when I received my refill it was exactly the same. When I asked the doctor about this she just told me to use another pump instead of replacing the product with the proper prescription. I am at the point where none of my clothes fit and I walk around in a constant fog barely able to get anything done. This was not the case before I started Winona. There is nothing customized about this treatment, they really don't care about you, it's just a money making scam. Going to go to a real doctor and hopefully they can fix the damage Winona has caused.
Response from By WinonaSep 24, 2024
Thank you for your feedback, Athena1977, as we use it to improve our services to our Winona patients. We are sorry that you have not had a good experience thus far, as that is not our intent. Our doctors and staff do care about your health and well-being, and we assure you we are not a scam. The 10 week follow up is used to gauge how well your body is responding to treatment, and adjustments in your medications can be made at that time. It is possible that your old dose of cream shipped before the doctor was able to write a new prescription for your new dose. We are very conscientious about financial constraints on our patients, and your doctor may have instructed you to use 3 pumps of your current cream so it does not go to waste until it is time for your new refill. We are happy to process your new cream anytime you wish! Your HRT cream is customized to you according to your symptoms, and once it is shipped from the pharmacy, we cannot accept returns. Your prescriptions are still active and your new cream is due to process soon. A member of our Patient Care Team has emailed you for further support.