By Winona Reviews | Read Customer Reviews of bywinona.com

By WinonaReviews of bywinona.com

4.68,255 reviews
Clinics
3723 Greenville Ave, STE 83040, Dallas, Texas

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By Winona

About By Winona

Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is

By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: bywinona.com
Website: bywinona.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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By Winona reviews

8,255 approved reviews, newest moderated first

Stacey
Jan 5, 2025
They billed and closed my ten week…
They billed and closed my ten week "update" before they contacted me. When I messaged earlier that the pills where not helping they told me just to wait and see. I like the rest of google reviews believe you are messaging AI as they do not answers questions and the way they respond in inappropriate at best.
Response from By WinonaJan 6, 2025
We apologize for any frustration or confusion surrounding your treatment plan, Stacey, as it is not our intent to upset you. There is no charge assesssed to complete the 10 week check in or to communicate with your Winona doctor. The only charge a patient incurs is for the medication that they are prescribed. You completed your Follow Up on 12-27-24, and your assigned Winona doctor messaged you back that same day. We see that you exchanged quite a few messages over the following days, and that your refills were put on hold until you and your doctor could agree on how to proceed with your treatment plan. Our doctors are not AI, and are all real, board-certified doctors who care greatly for your health and well-being. They are happy to answer any questions that you may have. Regrettably, despite our attempts to assist our patients as best we can, there are instances where our online platform is not a good fit for everyone. The charges for your medications were refunded in full and your account was canceled so that you may seek alternative care. We wish you the best in the future!
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Ashley F.
Jan 5, 2025
Customer care is very responsive and…
Customer care is very responsive and easy to communicate with. Medication arrives on time, is easy to use, and the estradiol/tretinoin face cream is amazing! My skin is so soft after using the face cream and makes a good base for setting makeup.
Response from By WinonaJan 6, 2025
Thank you for your positive review, Ashley! Providing our patients service worthy of 5 stars is always our top goal, and we are thrilled to see that we have met that goal for you! Our face cream is one of our newer options in helping women look and feel their best during the menopause transition, so it is encouraging to see that you are loving it! We appreciate your 5 stars!
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Ann
Jan 5, 2025
It was disappointing that I wasn't able…
It was disappointing that I wasn't able to improve my sleep with the prescriptions, and also that I received a prescription that I can't even use and was unable to return it.
Response from By WinonaJan 6, 2025
We apologize for any confusion regarding your treatment plan, Ann. We ask patients to complete a Follow Up appointment around the 10 week mark to see if any adjustments to the medications are necessary. We see that your Winona doctor messaged you on 12-30-24 and that the refills on your medications are paused. Its possible that she would like to adjust your medications, but we are not sure if you saw the message. A member of our Patient Care Team has emailed you for further support!
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Monica W.
Jan 4, 2025
It feels great to feel like myself…
It feels great to feel like myself again! I am sleeping better, moods have leveled out. I always get a quick response from the Dr. I recommend Winona to everyone I meet.
Response from By WinonaJan 6, 2025
Thank you so much for your recommendation to everyone, Monica! The menopause transition and it's effects can be detrimental to a woman's wellbeing, but it doesn't have to be! Winona was founded to bring relief to women who are suffering, and we are thrilled that you're feeling like yourself again! We appreciate your kind words about the doctor's responsiveness and your willingness to recommend us to others.
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Teresa W.
Jan 4, 2025
I am so happy to have learned about HRT…
I am so happy to have learned about HRT Therapy with Winona! My quality of life has changed so much, and for the better. I’m sleeping all night, no hot flashes, or memory fog, and the support team is awesome! Thank you Winona🤎
Response from By WinonaJan 6, 2025
And we are thrilled to be able to support you, Teresa! Experiencing improved sleep, a reduction in hot flashes, and having better memory are all huge wins in the menopause battle to feel better! We're also proud to hear about the support you've received from our team. Providing the best possible care and support to our patients is always our top priority. We appreciate the 5 stars!
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Sylvia K.
Jan 4, 2025
As someone who hasn’t had health…
As someone who hasn’t had health insurance for the last 3 years and not know exactly what was going on with my body because our society doesn’t really talk about it. Having Winona there to help me figure out what was actually going on was a true blessing.
Response from By WinonaJan 6, 2025
We appreciate you sharing your experience, Sylvia! Women are often woefully unprepared and uneducated about the menopause transition and how it can impact their wellbeing. Society views it as a "taboo" subject, but it is a natural part of life and nothing to be ashamed of! It's wonderful to hear that you found the support and guidance you needed during a challenging time. We will continue to strive to empower women to understand their health and well-being, and we're glad that Winona played such a positive role in your journey.
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Kate G.
Jan 4, 2025
Already noticing positive changes!
I've just finished my first three months of HRT/DHEA, and I'm noticing positive changes. I'm sleeping better, have more energy, am making bigger gains at the gym in terms of strength, and my waist-to-hip ratio is heading in the right direction. Both my Winona physician and the customer service team have answered all of my questions quickly and thoroughly, and my primary care physician is supportive of the low dosage that's been prescribed. My bloodwork also came back better than it has in years! I'm very pleased so far and I look forward to seeing how my perimenopause journey progresses with the additional support from Winona.
Response from By WinonaJan 6, 2025
Thank you so much for your glowing review of Winona, Kate! We are so happy to know that you're seeing improvements in your sleep, energy levels, and fitness goals. We want you to feel your absolute best going forward! We're also pleased to hear that your primary care physician is supportive of your treatment plan and is a willing partner in your menopause care. We wish you continued success and well-being as you navigate this stage of life! We appreciate your trust in us!
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Amy S.
Jan 3, 2025
Very understanding and fixed my issue…
Very understanding and fixed my issue right away regarding not receiving my refill prescription. Very great customer service.!
Response from By WinonaJan 6, 2025
We are so happy to hear that you had a positive experience with our Patient Care team, Amy! Our goal is to always provide our patients with service worthy of 5 stars, and we are happy to hear that we were able to resolve your issue quickly and efficiently. We appreciate your patience and your 5 stars!
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