Megan
Not recommended
Not recommended. The website itself said I would be prescribed something within 2-3 days after signing up, but I had a few questions for the "doctor" (which seemed to be AI or least needs some major training on how to not sound like a robot). They answered them, and then crickets... two weeks after signing up and after 0 response from the "doctor" and no prescription in sight, I asked to delete my account and any associated data. No one can answer my question on how they are "the most qualified" doctors ( a direct quote from a support agent). I had to have several back and forths with a support agent to get some (still waiting on a few to be answered) of my questions answered when trying to delete my account and associated data. While they were quick to respond, they seemed to intentionally skip several specific and direct questions I had. Would not recommend due to poor communication and lack of comprehension skills from both "doctors" and support agents.
Response from By WinonaOct 7, 2026
Thank you for taking the time to share your feedback. Winona takes every concern seriously. Because we provide healthcare services, protecting privacy is central to how we operate. For that reason, we don't discuss individual accounts, care or communications on public review platforms. If you'd like to continue the conversation, our Patient Care Team is available at [email protected]. They can review the full details privately and help find a resolution.