By WinonaReviews of bywinona.com

4.68,255 reviews
Clinics
3723 Greenville Ave, STE 83040, Dallas, Texas

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By Winona

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About By Winona

Janet's Winona Story: Finding Energy and Balance at 54Explore All SymptomsIs HRT For Me?Join A Live Q&AOur missionAt Winona, it’s our goal to take the confusion out of menopause and help women get the solutions they need. We are a telehealth company that aims to empower, educate, and treat women throughout the entirety of their menopause journey. We offer doctor-prescribed, bioidentical hormone replacement therapy that is backed by science and shipped directly to your door. How it worksFirst, we’ll gather your medical history to determine safety and eligibility. After you complete the onboarding process, we’ll connect you with a doctor in your state. The doctor will review your onboarding answers and prescribe personalized treatment accordingly. You’ll be able to message your doctor with questions or concerns anytime, directly through our platform. Once your doctor prescribes your medication, you will typically receive it within 2-5 business days. Join the women's groupRead the journalWhat is HRT?Hormone fluctuations are part of every woman’s life; from puberty to menopause, hormones spike and wane. As women enter the menopause transition in their late 30s and early 40s, estrogen, progesterone, and testosterone begin to steadily decline, creating challenging symptoms.There are over 100 symptoms associated with declining hormones in the menopause transition, some of the most common including hot flashes, mood swings, and vaginal dryness. Hormone Replacement Therapy (HRT) is a prescription treatment used to boost hormone levels, by replenishing the estrogen, progesterone, and testosterone that diminish over time. At Winona, we only use plant-based, bioidentical hormones that are identical in molecular structure to those made naturally in your body.If you’re feeling overwhelmed by menopause symptoms, you’re not alone. Winona’s board-certified physicians are available to listen to your concerns and design a personalized HRT plan just for you. Read all about HRT. What is

By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: bywinona.com
Website: bywinona.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Melissa

Apr 27, 2026

Their website is awful. Don't click the wrong button!

They only get 2 stars because of their attempts to help me, but the bad review is because they don't have a way to reset a person's intake if they answered a question incorrectly. I literally clicked the wrong button and the system thinks I have blood clotting disease, which I do not. After a lot of back and forth, they said the only wait to bypass the issue is to add payment and talk to a doctor. Well, their website sucks so bad that it doesn't allow me to see my account settings (where I am supposed to add payment), but instead kept sending me back to the same page that says "sorry, we can't help you. go somewhere else". When I chatted with them, they said the only way to bypass this is to purchase face cream and add payment, but then email the doctor and tell them I do not want face cream, but that I made a mistake on my intake and still want HRT meds. Why do I have to pretend to purchase $100 face cream just to talk to a doctor? What if they don't cancel on time and I still end up paying for face cream and then have to spend my precious time going to the post office to return it. Basically, if you are looking for a stressless way to get HRT, do not go through these people. They need to work with their programmers to fix their website issues, instead of making their customers do the workaround. Fix your site people!!!

Response from By WinonaApr 28, 2026

Thank you for taking the time to share this, we’re really sorry for how frustrating this experience has been. We do want to clarify that the workaround provided is intended to safely connect you with a doctor so they can review and correct your intake. For medical and safety reasons, especially when something like a potential contraindication (such as a blood clotting condition) is flagged, only a doctor can make those adjustments to ensure your care is appropriate and safe. It is important to note that you will not be automatically charged for the face cream, you will be assigned to a doctor and your concern can be addressed directly without you having to proceed with something you don’t want. We understand this process felt inconvenient, and we truly appreciate your feedback as we continue working to improve the experience.

About By Winona

By Winona (bywinona.com) has 8,255 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: bywinona.com
Website: bywinona.com
Category: Clinics
Location: Dallas, Texas
Listed on Five Star Index: 2026