Alice S.
Promises, promises
I'm new to this platform and was told I would receive ongoing support to set up my profile, receive suggestions, and enhance my outreach to clients. After my Zoom meeting, I did not receive any follow-through and then received an email that the Company is taking a pause to revamp its site. I waited a while before I got any additional feedback from an email that I sent. I feel as if the ball was dropped after I paid for the membership. I hope things change because I am very disappointed with my experience so far.
Response from BYOU wellbeingApr 8, 2025
Hey Alice, I’m really sorry to hear you’re feeling this way. Yes, BYOU needed a little pause, just like we all do sometimes, to reflect and back even stronger to make this world a better place for all! But even during this break, you’ve always had access to Grace from our support team. Her meeting link is in her email, and she’s still available to help you. Kindly check her email sign. That’s why I find it a bit unfair to see a negative review here, as support has always been there for you, just one click away. Please feel free to book a meeting with Grace anytime if you need anything. 💚



