Lash GlowReviews of bylashglow.com

Response from Lash GlowSep 8, 2024

Hi, Thank you so much for your feedback! We appreciate you taking the time to share your experience with our product. We’re sorry to hear that the drying time and stickiness of the glue didn’t meet your expectations. The Lash Bond is designed to remain somewhat tacky during the application process, as it never fully cures like traditional lash glue. This tackiness is crucial as it helps your lash extensions adhere securely to your natural lashes and prevents them from becoming hard and brittle, which could potentially damage your natural lashes. You can use our Lash Sealer, which is formulated to remove the tackiness and provide a smoother finish. Regards, Lash Glow Team

Response from Lash GlowAug 27, 2024

Hi! Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that you had such a disappointing experience with our lashes and adhesive. Our lashes definitely last over a week when the application is done properly. Your experience is not what we want for our customers, and we take your concerns seriously. We’d love to make this right. As we cannot pinpoint your order as you have given no name in the review, please feel free to reach out to us on [email protected]. We want to provide you with instructions on how to properly apply our lashes. With regards to the return, this is unfortunately not possible since the products have been used. This is also stated in our terms and conditions. We want you to be fully satisfied with your purchase, and we’re here to assist you in any way we can. Kind regards, Lash Glow Team