Amy
Amazing customer service
Amazing customer service! The process was quick, smooth and hassle free. Kaye was extremely helpful and was able to assist me with my order efficiently and without any issues. Thank you

Bydee was born of a love of detail and design at our Founder’s family kitchen bench in her teens. Ever the creative, learning to sew came naturally. “It was my Mum who made sure my sister and I knew how to make our clothes and costumes,” Dessy says.Market-grown and now the head of a close-knit team, Dee's favourite part of the creative process remains all about the detail. Drawing inspiration from her travels, each new collection is designed to transport our Bydee Babes to their dream destination.Dee, known to most as Dessy Hairis, Creative Director and Founder of Bydee, formed the brand in its initial iteration in 2013. Stimulated by a swimwear obsession and her Mediterranean roots, Bydee has evolved from a market stall to an internationally recognised brand.Making the transition to the Sydney market scene once Bydee was born gave Dessy a keen eye for trends and a strong customer base. “In the early days, I would stitch my customers into their pieces while they were standing in front of me. It gave me such great insight into what our customers wanted, from styles through to design details.”Nowadays, Bydee and Dessy have moved on from sleepless nights sewing at a kitchen table to a close-knit team of passionate creatives sharing the same vision and evolving with the brand. Dessy is now lucky enough to travel around the world gathering inspiration and shooting new collections – in essence, living her dream of being the Creative Director for Bydee!
Bydee (bydeeaus.com) has 176 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Amy
Amazing customer service! The process was quick, smooth and hassle free. Kaye was extremely helpful and was able to assist me with my order efficiently and without any issues. Thank you
Lucia
I contacted the bydee Team After some Problems with my Bikini. They were super helpfull and polite. I’m very pleased.
Manon
Incredible service, amazing quality products, fast delivery
Rene M.
Katie from Customer Support did an amazing job in helping me resolve my issue with my orders and is incredibly professional and responsive.
Lauren G.
Customer service has been great! They’re always super quick to respond to questions and incredibly helpful with returns or any issues that come up. It’s really refreshing to get such fast, friendly support, and it makes me feel much more confident ordering from Bydee.
Rafaela liz P.
My package was lost by Ontrac and I got in contact with Alyssa from Bydee and they reordered and sent my package
Ele
I had such a great experience with BYDEE customer service! I had an issue with the beading on my bikini after my first wear, and Kim was incredibly helpful from start to finish. She was so lovely, understanding and quick to respond to all of my emails. The whole process was extremely easy and straightforward, and the issue was resolved so efficiently without any hassle. I really appreciated how quickly a replacement was organised and how well I was kept updated throughout the process. It’s honestly refreshing to receive such great customer service, and Kim made the whole experience so easy. I’m really happy with how everything was handled and will definitely continue shopping with BYDEE! Highly recommend!
Mahayla Z.
The best products and customer service! Love the unique pieces.