Karol S.
System Error
I made two separate orders about a week apart and their website asked me if I wanted to combine the order and their system asked for me to pick a new "pick-up date" and this morning I received an email stating that I received an refund for the items that I was due to pick up today. Obviously the Righthand does not know what the Lefthand is doing. There should not be an option to move your items to a new date if it is going to cause you to loose your items. So for example: The last date for me to pick up items was the 1st but on the first, you bid and win on other items. The system stated something about saving a trip and change the date to the following day which would have been on the 2nd and then on the 2nd, they issued a refund and kept the restocking fee. I was told that my situation did not allow a refund for restocking!!! Make that Make Sense!!!!!!


