BuywanderReviews of buywander.com

After driving 40 minutes to pick up the item, the item was not as described. I bid on 6 two packs (12 items total). I was delivered 1 two-pack (2 items). The only recourse was to keep the 2 items for the full price I already paid, or get a refund and leave with nothing. The customer should not have to pay for the company's mistake. A better solution would be "Sorry, our bad. Would you like to keep the item with a full refund, or just have a full refund?"

This review is for their West Sacramento location, but likely applies to all locations: 1. Took over 30 minutes to pick up 2 items with an appointment scheduled right when they opened. I even got directed into an "Express Line" with only 1 other person. Why have appointments if we still have to wait 30+ minutes in line? Clearly not an isolated issue based on other reviewers. 2. Workers were very dismissive and clearly don't like working here. I've seen turtles cross the road faster than some of them were moving. 3. This company doesn't care about you or your time, only your money. Most the positive reviews are likely just people trying to get the free "WanderBucks" reward. 4. Saving a couple bucks is not worth wasting an extra 30 minutes due to their lack of organization and staffing. Much better and faster auctions out there to spend my money at, include an awesome locally-owned & family run one just a few blocks down the street.

So I brought back a “appears new” blow up kiddie pool for my daughters birthday bc it was moldy AF and had 4 holes in it. The broken desk I can’t give away and the steamer is also moldy within the 7day period window and THEY STILL REFUSED TO REFUND ME!!! So I did a dispute and I reported them to division of consumer protection agency. You can too if you’re interested in getting them held accountable for scamming people. Check your local agencies for who u need to report them too. The agency I reported was in Utah

Do not recommend Buy Wander unless you want to wage a lot of time. You might wait for hours and not get any products, because they gave them to another person. Or, you might buy a few items and find them missing tools buttons, screws. For example, we ordered a a couch. It only had 1/3 of the couch. We ordered a desk, it was missing hardware. The list goes on and on. But it frustrates to wait 4 hours and then to tell you we have away your items. I been holding my Lee for such a long time. They can’t even offer customer a restroom.

I bought a couch that was supposedly valued at $1000+ for $211. After lots of messaging to make make sure I bought an actual couch, they informed me it was just the chaise section of a couch. Save your time and money…. You’ll never know what you’ll actually get.

I didnt purchase anything i just wanted to say their tik tok video says look at all the wonderful things you can get forc$1.00 I checked out their site i did not see anything at all for $1.00. In fact everything was well over $1.00. Bad advertising leads me to believe they are a bad company.

Buyer Beware. I just bought a destroyed defective heater from the guys. Because I was traveling, I tried to return a few days outside their not so generous 7 day window. They refused! I im stuck with a non working paperweight. Lesson learned, NEVER AGAIN

I have been buying since they opened this year. But, can’t wait for my last pickup, to wipe my hands clean of this business. I have spent a few thousand since open. Long stories short… Every single electronic I’ve purchased, even “ appears new” has been broken, or, flat out doesn’t work. They really don’t check the merchandise. I live well over an hour away, so I wait and combine my won auctions, to do one pickup. This puts auctions past the 7 day mark for returns. I have even had pick ups booked, and, it’s past the pickup day rule, and they just put it back! No word, no heads up, nothing. You drive over an hour and it’s not there! They should honor if u have a pickup scheduled, but, no. And, watch your credit back to payments because they miss a lot of items to credit your account, but say it’s too late. They act like the computer does it, and, therefore they can’t, get it back or do anything about it. Do they honestly think people are that dumb?! Plus working out of town, 60+ hrs a week, with 2 hr commute each way on top, I don’t get to open a lot of my boxes right away, and, I’m not exaggerating when I say, most every item I’ve paid high dollar, or even not, is broken! JUNK! If you are on here to decide if u want to do this, DONT! Unless you have money to throw away. Unfortunately, live and learn. I have lost well over $1000 in broken, or items I never even received. I’d count how many it says I’m picking up, but, I never counted my WON auctions, and am missing SO MANY things!! And, when they recently put back several items because it was after their date, yet, I had a pickup scheduled, that they didn’t flag, or say one single thing, and, it wasn’t there?! Last straw. It was beginning to be last straw anyway. Good riddens Buywander.