NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix Reviews | Read Customer Reviews of buynanopolix.com

NanoPolix reviews

Showing 289 reviews with 1 star · Clear filters

Mandy
Jun 12, 2026
I ordered the scratch cloth by mistake…
I ordered the scratch cloth by mistake without realizing i was being charged in US dollars and all other hidden charges and shipping fees. The order had been cancelled within minutes of ordering on 5th of June and emails were sent right away, I kept getting emails that the matter had been escalated and someone will get back to me soon. Then I was told my order had been shipped within an hour of ordering and it could not be cancelled so I could return it. I received an email today after 8 days that my order has not been cancelled and is being shipped now. Highly slow customer service and a highly unprofessional business. Please don't waste your money and time buying products from them. They are just scammers.
Response from NanoPolixJun 29, 2026
UPDATE: Hello Mandy, Thank you for providing the requested information. We've reviewed your previous correspondence with our support team and appreciate your patience throughout the process. To ensure your request continues to receive the attention it deserves, we've assigned a dedicated agent to provide a follow-up assistance. Please check your email at your earliest convenience. _____________________________ Hello Mandy, Thank you for sharing this. We appreciate you taking the time to let us know about your experience. To help us review what you've described, we've sent you a separate message requesting a few additional details. We look forward to your response. Kind regards, Ben from NanoPolix
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Chiara
Jun 12, 2026
il prodotto non è arrivato e nessuno mi ha mai contattato
il prodotto non è mai arrivato, mi sono stati recapitati solo dei panni gialli e grigi. la procedura di acquisto è ingannevole. Nessuno ha risposto concretamente, risolvendo la mancata consegna del prodotto, nonostante lo avessero scritto nella risposta alla mia prima recensione negativa, che mi avrebbero contattata. ad oggi 5 agosto 26 sto ancora aspettando il prodotto o semplicemente la restituzione di quanto ho speso. confermo quindi di stare alla larga.
Response from NanoPolixJun 29, 2026
Ciao Chiara, Grazie per aver condiviso queste informazioni con noi. Siamo riusciti a rintracciare il tuo ordine e possiamo confermare che è già stato consegnato. In base alla tua recensione, sembra che tu abbia ricevuto i panni gialli e grigi invece di quelli che avevi ordinato. Per comprendere meglio i dettagli che descrivi, abbiamo incaricato un membro del nostro team di esaminare il tuo caso. Ti contatterà direttamente per confermare gli articoli che hai ricevuto e fornirti ulteriore assistenza, se necessario. Ti invitiamo a controllare la tua casella di posta elettronica per leggere il nostro messaggio non appena ne avrai la possibilità. Cordiali saluti, Ben di NanoPolix
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Consumer
Jun 11, 2026
Bought recently two clothes from Nano…
Bought recently two clothes from Nano Polix. $35 U.S. became $72 really quick. The clothes came in a bubble wrap envelope that wasn’t completely sealed, so might have dried them out but could just as well came that way from them. They don’t work and I highly recommend keeping your money. Go to your local parts or auto body shop for professional scratch removal. It will be cheaper and done right the first time. I believe that these are a lot of fake reviews, A.I. Generated.
Response from NanoPolixJun 29, 2026
Hello, Thank you for your review. We appreciate you taking the time to share your experience and the details you've provided regarding your order. We'd like the opportunity to oversee your order and the information you've shared so we've sent you a separate message requesting a few additional details so we can locate your purchase and continue assisting you. Once we receive your response, we'll make sure to check this for your immediately. We look forward to hearing from you. Kind regards, Ben from NanoPolix
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Jane R.
Jun 11, 2026
Looks like all nanopolix sites are part…
Looks like all nanopolix sites are part of the same scam - DO NOT USE!! You will be charge for more items than you ordered. Tried to cancel within minutes but response said too late as already packed & shipped. 8days later I received email saying order is now leaving warehouse. Still no satisfactory response to my £50 overcharge and still no delivery either. Looks like the Nanapolix domain is up for sale too!??
Response from NanoPolixJun 29, 2026
Hello Jane, Thank you for bringing this matter to our priority. We've carefully read through your feedback and appreciate you taking the time to share the details of your experience. We've located your order and previous contact with us. To ensure your case receives prompt attention, we've assigned a member of our team to review it and reach out to you directly for further assistance. Kind regards, Ben from NanoPolix
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Michel N.
Jun 11, 2026
Geen service
Verkeerde order geplaatst en binnen het uur geannuleerd echter op al mijn emails werd niet fatsoenlijk geantwoord. 7 Dagen later krijg ik het bericht dat de spullen zijn verscheept (?). Dus waardeloze service en ronduit respectloos. Zou hier niet kopen!
Response from NanoPolixJun 29, 2026
Hallo Michel, We stellen het zeer op prijs dat je de tijd hebt genomen om je ervaring met ons te delen. We hebben je eerdere communicatie met ons team bekeken en kunnen je met genoegen bevestigen dat er een oplossing is gevonden in de vorm van een terugbetaling. Mocht je nog iets hebben dat je graag door ons bekeken wilt hebben, of als je nog verdere hulp nodig hebt, reageer dan gerust op ons laatste bericht of neem contact met ons op via [email protected]. Ons team staat graag voor je klaar om je verder te helpen. Met vriendelijke groet, Ben van NanoPolix
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SB
Jun 11, 2026
More is Not Merrier - it’s a ripoff
They put two products in my cart, which I did not want and I refused the special deal and I was also charged for shipping protection on a cloth which is a bit ridiculous so basically I was charged an extra $50 from what I had originally ordered and thought I was getting.
Response from NanoPolixJun 29, 2026
Hello, We appreciate you taking the time to share the details of your experience. We'd like the opportunity to review your order and the charges you've described. As we're unable to identify your order from your review alone, we've sent you a separate message requesting a few additional details through TrustPilot so we can locate your purchase and continue assisting you. We look forward to hearing from you. Kind regards, Ben from NanoPolix
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Brenda C.
Jun 11, 2026
Warning
Warning! Do not Purchase! It Doesn’t work! I ordered, tried and no success!! I contacted the company and they were willing to refund 20%. I said no. I want 100%. They threw out the policy requires blah blah blah. I requested a copy of such polices. They never responded. I will proceed in reporting to BBB. I encouraged you to do the same. Companies line this do not deserve to be in business.
Response from NanoPolixJun 29, 2026
Hello Brenda, Thank you for sharing your experience with us and taking the time to brief us what happened. We've taken the opportunity to review your previous communication with our team and can confirm that a resolution has already been provided through a partial refund. Should you have any remaining questions or if there's anything else you'd like us to review, please reply to our latest correspondence or contact us at [email protected]. Our team will be happy to continue assisting you. Kind regards, Ben from NanoPolix
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Katherine M.
Jun 10, 2026
Poor
Poor, absolutely not as indicated in the ad/website…pure fraud..no instructions how to use them..completely disappointing and paid 300.00 for useless sheets of material
Response from NanoPolixJun 29, 2026
Hello Katherine, Thank you for sharing your feedback. We appreciate you letting us know your experience and we understand your expectations turned out to be different from what was advertised. We've been able to locate your previous communication with our team and we're glad to confirm that a resolution has already been provided through a partial refund. If there's anything else you'd like us to review or if you need any further assistance, please feel free to reply to our latest correspondence or contact us at [email protected]. We'll be happy to assist you. Warm regards, Ben from NanoPolix
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