NanoPolixReviews of buynanopolix.com

The support team on the uk number I called, appeared to be helpful but I am still waiting for instructions as to how I can return the product entirely

I don't like having to say no to a dozen different things in order to make a purchase. Especially when the no thank you is in very small letters that are hard to see. NOT COOL.

Ondanks alle beloften en gelikte commercials, het product doet niet wat men belooft. Trap er dus niet in zoals ik. Valma ScratchRemover werkt wel en is ook nog eens goedkoper. Refund aangevraagd. Tot op heden niets ontvangen. Retouradres wordt niet verstrekt. Zowel retour aanvragen alsook refund is groot drama. Tot mijn verrassing de toegezegde refund uiteindelijk toch mogen ontvangen. De helpdesk is overigens wel vriendelijk.

On line price offer was not honored at check out. Customer service was quick, but refund not yet received. Will update once received

Overcharged and customer support not helpful at all initially by email. The stress it as caused as made me ill, tried to cancel order within moments of seeing they had overcharged, it’s not straight forward at all

Update to review from 19th June. Miraculously I’ve just got my money back from customer service rep Russel and owner Valdas from Riser media. Paypal was my friend here as I reopened the case 3 times with heavy persistence and they ruled in my favour, and nano paid up the full 108 quid immediately. Also took the pressure route up with the CEO of Yunexpress who ship the cloths straight from China and also with the Founders and customer experience head of relaytech who took over the UK delivery from Yunexpress and botched the delivery. All names found on LinkedIn and emails guessable. With all the fresh recent replies to all the 1 star reviews , the change of tack looks to have happened and judging from the amount of German reviews suddenly appearing , looks like the viral marketing has moved to Europe. Good Luck and keep up the persistence, as somebody must be reading them, as they asked me to kindly update my review to show refunds do happen….

The product doesn't fit for purpose.

Found it difficult to come out off site resulting in an order being placed I did not want got in touch within an hour only to be told already dispatched ?