NanoPolixReviews of buynanopolix.com

UPDATE. It has now been 24 working days later and still not received the refund. Customer service keep coming back with the excuse that it has been refunded but not yet reached my bank account. Really? Honestly? ---------------- Be very careful before dealing with this company. At best it is very inept, at worst it is something more sinister. I placed an order for one item, it added another two items. I immediately cancelled the order, but was told it had already been despatched - really? My bank must have known something because the original payment was blocked. Unfortunately it went through later. I have been promised a refund within 7 working days - 21 working days later I am still waiting, despite further assurances. Beware!

I made an order after seeing the advert on YouTube for polish for the car. That was 2 months ago. I have sent numerous emails and received replies to all, but they only apologised for my frustration and praised my patience, saying they had chased the tracker and the order was being processed. The last email was 9 days ago. Nothing. They have stolen my money, and the site is a scam.

It simply does not work on even the finest scratch! Scam. A total waste of money!

Ciao, non comprate da questo sito, quasi a livello di truffa. Mai visto un sito che con un click ti addebita soldi senza nemmeno proporre il totale con le spese. Dopo 1 minuto dall'ordine sostengono che è già spedito e si rifiutano di fare rimborso. Non comprate! Truffatori!

Me parece una estafa. No funciona en absoluto y ademas me dijeron que por 10 euros nas me enviaban una caja sorpresa valorada en más de 60€ que nunca llegó. Eso si, no se si era lo que se referian, pero me enviaron dentro del paquete, 2 RECAMBIOS PARA CIGARRILLOS ELECTRÓNICOS. Es el colmo. Me acabó de indignar. Escribí a la dirección que me indicaron y sun espero respuesta. No compréis nada, es una tomadura de pelo

Extremely Disappointing Customer Service — Order Still Unresolved I ordered two packages on 6/4/26 (Order #F1BFE55A81). From the beginning, I had to repeatedly contact Customer Service because the website’s “tracking” page provided no tracking information. I was repeatedly promised that tracking information would be provided, but it never was. After weeks of waiting, I asked about canceling the order. I was told, “You have to receive it first, then call us to cancel and get a refund.” Seven weeks later, on 7/23/26, I finally received the order. I opened one package and tried the product, and I was extremely disappointed with its performance. I immediately contacted Customer Service to request a refund, only to be told that because I had opened the package, I was no longer eligible for a refund. Ironically, the card included with the product states: “Unhappy... If you have any issues we're committed to a swift response.” It provides a phone number, 656-221-1407, but when I called, there was no answer and I received no response. After yet another series of back-and-forth emails, Customer Service finally offered me a 25% credit of $10.48, which I accepted on 8/11/26. As of today, I STILL have not received the refund. Every time I follow up, I receive what appears to be the same canned response stating that the refund is “being processed.” No actual resolution. No meaningful explanation. Just another automated response. This has been an incredibly frustrating experience from beginning to end—weeks without tracking information, an order that took seven weeks to arrive, conflicting information about the return/refund policy, an unreachable phone number, and now a promised refund that still has not been received. I strongly recommend that anyone considering ordering from this company carefully consider this customer-service experience before making a purchase. I will be filing a formal complaint regarding this matter.

Expensive useless pieces of cloth. I didn't expect much and that is exactly what I got. Having placed my order I received an email apologising for the fact that they had inavertantly failed to apply the promised discount. They offered another discount code to reorder and unsuprisingly they failed to cancel the first one. So now I have two packs of useless cloth. I have been trying to get a refund for months now and finally they informed me that my refund was on its way. Unsurprisingly, this has not materialised either. I feel as though I have been scammed and hope this review will help others to avoid the same disappointment.

Jeg bestilte 2 NanoPolix klude til 112 kr, og fik regningen der lød på 441 kr. Jeg føler mig godt snydt, og syntes at det er et fup firma. Lone Mosgaard