NOTICE TO ALL CUSTOMERS: 2-2-2023; BuyMyPod is experiencing severe unforeseen financial distress. We intend to make any remaining customer accounts whole by sending any payments due ASAP. This may require 30-60 days. If BuyMyPod is left with no choice but to file for chapter 11 bankruptcy, in this event we will still send all payments as we have no plans to avoid the debts. We plan to complete the remaining payments ASAP.
BuyMyPod (buymypod.com) has 215 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
buymypod.com
Website
buymypod.com
Category
Computers & Phones
Location
Burnsville, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: August 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
When I sent my iPod Touch using their shipping label, the USPS lost the package (this is documented). BuyMyPod's policy is to pay their offer in that case, according to the website (they must have insurance, probably from USPS). The website says they want to hear from customers for any problems. So far I have emailed twice with all details, and used their website page to contact them also. No response whatsoever. So much for their reimbursement policy in case of loss, as well as their claim to be responsive.
Response from BuyMyPodMay 15, 2019
Hi Mark, This is Matthew. I am very sorry. Please reach out to me directly at 407-212-5639 by direct text. Please message me at your convenience. I will look into this for you and update you within 24 hours. Sincerely, Matthew Rosenfield
TH
Thongtn
To good to be true...
Updated Status... 10/07/18
Finally paid 10/05/18. Took a while, but it finally went through. Still going to give it a few days to make sure it completely processes through with problems.
I was trying to avoid having to write a review and give the owner a chance to make up for the bounced check and delayed payment.
Item was delivered on August 29th and read that once received, payment would be issued in 72 hours. Almost a week later on 9/4/18, reached out to question about payment. The next day BuyMyPod informed me that the items weren’t in the condition that it was suppose to be and gave me a new price and once agreed she would process it that day. I agreed the same day and no response. Finally on 9/8/18 I messaged them and did not get a response. Now it’s 9/14/18 and still no response so I tried to reach out again. Finally the next day the owner reached out to update with the situation and I felt relieved that this was about to be all over. He did as he said and completed my order. Yesssss, I finally felt better about going with BuyMyPod instead of the other ones. But wait....
9/24/18 I received check and deposited and truly thought it was over with. I was wrong. 9/26/18 was informed the check bounced! At first I didn’t know what happened since I’ve never had a check from a business bounce. The check bounced! IT BOUNCED!! Why? Why? Why? I couldn’t have been more upset. This is such a waste of time.
Messaged immediately after and received a response the next day informing about the situation. Apology was given and was told that it will be taken care. Requested a money transfer since the first check bounced, so I’m not falling for that again. Provided info to do transfer, but nothing yet.
Finally texted the owner today and was informed he will message me in 2 hours, but he did not, so I tried to email him (our usual form of communication), and was notified that mail delivery FAILED. Greattttttt!!! Reallyyyy??!?!? Another dilemma to encounter.
Now it leads to this, a warning to everyone about selling your items to BuyMyPod. If it’s too good to be true, most likely it really is too good to be true. There’s others out there, don’t waste your time and effort. Listen to these reviews, I wish I did. :*(
MW
Melissa W.
Do not use this company.
BuyMyPod had has my Apple Watch since 9-11-18 and I have not been paid yet. I read some mixed reviews so I decided to take a chance. I’m not happy with their service and would not recommend to anyone. I’m still waiting to see if they pay me or if I need to request my watch back.
Response from BuyMyPodSep 24, 2018
Hi Melissa, this is Matthew the owner. Please message me directly as I am concerned you did not receive the Payment we send you through a Zelle. Please message me as soon as you’re able at 407-212-5639. I would like to ensure you received your payment.
RB
Rebecca B.
No payment
The company's website says they pay within 24 hours of receiving your device. It has now been 4 weeks since they received my device, I haven't received any communication at all in the last 2 weeks (not even a response to my emails) and I haven't received payment.
Update: only after posting this review did I get a response and payment. I advised the owner to communicate with his customers (we shouldn’t have to send emails for 2 weeks because we’re not receiving responses) and stop guaranteeing payment within 24 hours if they can’t do that. With 4 employees, I would expect at least one person to update me on the situation.
Response from BuyMyPodSep 13, 2018
Hi Rebecca, This is Matthew, the owner. I am deeply sorry this has happened. I have been ill and was in the Hospital from Friday till Wednesday at noon. I was also quite ill leading up to my checking into the hospital. My hemoglobin had dropped down to (6.1). Many procedures and tests.I am so sorry this has caused this issue.Please direct text me at 407-212-5639. I will resolve everything for you. Matthew