Karin
Order not being processed and unable to contact via website
I sent my iPod in and according to their website it was received 9/12. The website says that they will make payment within 72 hours of receiving the device but it's 9/22 and my status is still "delivered" and not complete. An effort to contact BuyMyPod via phone connected me to an out-of-service phone number. Tried submitting a question regarding the status of my order and I haven't received any emails. Update; Matt did get back to me regarding this order and rectified the issue so I changed my rating.
Response from BuyMyPodSep 23, 2018
Hi Karin, I apologize you were unable to reach us yesterday. Our service was down in the whole area. We are located in the Blue Ridge Mountains in North Carolina, rarey but occasionally service gets interrupted for a day. Please accept my apology and contact me directly by text message, 407-212-5639. Please feel free to email me if you would like also. Matthew-Owner


