Damien M.
Nothing but a scam
Nothing but a scam. They received two iPhones. Gave me a lower price that original reported. Had to prompt them after a month for payment. A month later and still no payment.
NOTICE TO ALL CUSTOMERS: 2-2-2023; BuyMyPod is experiencing severe unforeseen financial distress. We intend to make any remaining customer accounts whole by sending any payments due ASAP. This may require 30-60 days. If BuyMyPod is left with no choice but to file for chapter 11 bankruptcy, in this event we will still send all payments as we have no plans to avoid the debts. We plan to complete the remaining payments ASAP.
BuyMyPod (buymypod.com) has 215 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 44 reviews with 1 star · Clear filters
Damien M.
Nothing but a scam. They received two iPhones. Gave me a lower price that original reported. Had to prompt them after a month for payment. A month later and still no payment.
Dean
Sent my iPhone into BuyMyPod in November. Was originally offered $110 for my phone. After inspection, they reduced the offer to $95, which I was fine with. Two days later, they backed out on their offer of $95 (even though I had immediately accepted their first offer) and reduced the offer to $47. I rejected their second offer and asked them to return the phone. I never received a response. Two months have passed and I haven't received my phone back nor a check for their offer. I've texted three times, emailed twice, and even called directly. No responses. Really disappointing customer service. Stay away from BuyMyPod!
Annette N.
This company has been holding my phone with no payment for almost a month. I have filed a complaint with the BBB. I have tried multiple times to get in touch with them, emails, text messaging, phone calls. They continue to tell me they will send payment but do not. This place is a scam. Do not trust them, do not send them your device! THEY DO NOT PAY! UPDATED - it's been a whole week. The company has told me via text multiple times that they will send payment, but no payment comes through! This is appalling. PAY YOUR BILLS!
Nichole H.
I sent in my old phones and ipad in August and confirmed that they were received. I have still not received my payment even though it was supposed to go through as soon as they received the phones. I have followed up with the company 3 times since and never received a reply. I consider this stealing at this point.
ROSS
It has been almost a month since the company said they received my item I sent in. I still haven’t received payment for it. I contacted them and they said they would fix it and get my payment sent. The status was never changed on the website and I contacted them the next day asking for another status update and when I could expect payment. They said they would fix it “immediately” but never responded about when I would get my payment. I have sent 2 more messages asking for status since then and they will not respond back. It appears they are not going to pay me and now my item is gone since they have it.
Response from BuyMyPodJan 15, 2023
This payment was sent 12/27. Please verify, thanks!
FD
If I could leave a zero star I would. I sent my phone on Sep 29. They acknowledged they received it. Never received my $92 payment I was promised. I messaged them in Nov and they advised they had emailed me in September telling me there was an issue with my phone and it is now only worth $20. This email was never sent and never received- they didn't even receive my phone until OCTOBER so how did they send me an email in September AFTER they checked out my phone? Impossible. They did not provide a copy of the alleged email because it did not exist. I told them if they were not going to honor the $92 I was quoted to please send me phone back. I was told my phone would be sent back within a week. It was never sent, no tracking information has been forwarded and both contacts that have been assigned to my account have stopped answering my emails. It's been 10 weeks. No phone- no payment. My next step is to contact the Better Business Bureau. This is a very poor and shady way for BuymyPod to do business. Neither the buymypods employee nor the payments now employee have not followed up with me on this matter despite repeated requests.
Desertdiver
Sent my phone in and was received at their local post office on Oct 29, 2022, it's now December 1st, still have not received money. First delay was to downgrade condition, which took a week of back and forth. Agreed to their offer and requested a check. Never received check. Was told on Monday November 28th they would cancel check and issue payment via Zelle. Still waiting. Reply to their response: You want my name in the review but not yours??? Just answer your emails, you don't need my name here to pay your bills. I emailed you on Monday, yesterday and this morning. Thank You Trustpilot, I finally received my money. I'll give Trustpilot 5 stars! BuyMyPod, please do better with other customers. My review stands at 1 star, I waited to long for my money and had to involve a 3rd party for a solution.
Response from BuyMyPodDec 2, 2022
Please notify us with your order name. I believe we sent your payment. Our request for Information regarding your name, does not display publicly btw.
Stephen V.
I sent my iPhone in put that it was carrier locked (sprint/T-Mobile or any other carrier) but in flawless condition a received an offer for $122. It was delivered 11/18/22 a just barley on 11/23/22 they get back to me saying they can only offer less than half of what the GUARANTEE offer is. Cause the device is locked. I told them it was locked from the get go. Everything they have claimed on their website has been a deceiving lie. The whole process has been a dishonest joke!!! On their website you go to “Sell your device” then it ask which device you have to sell? “Apple iphone (all models)” Then it lists all the iPhone, I click on Apple iPhone XR-X & 8. Then is list for iPhone XR -Apple iPhone Xr (Sprint/T-Mobile or Any Other Major Carrier) -Apple iPhone Xr (Factory Unlocked or AT&T/Verizon) -Apple iPhone X (Sprint/T-Mobile or Any Other Network) Or -Apple iPhone X (Factory Unlocked or AT&T/Verizon Only) And I selected-“Apple iPhone X (Sprint/T-Mobile or Any Other Network)” I didn’t select unlocked. I selected or sprint/T-Mobile or any other network. Your company’s way of asking if it’s locked an if so by what carrier! So I proceed on a get a GUARANTEED offer of $122. So I ship it off your company receives it Friday the 18th but it takes til the 23rd to get at professional reply from the company a then you try a give me half of the GUARANTEED OFFER. After i already stated it was locked prior to shipping it to you guys. Like I stated before. DISHONEST & DECEITFUL!!!
Response from BuyMyPodNov 24, 2022
We sent this to 2918 W Weymouth Rd west valley city Utah, was this received? The reason for the deduction is that iPhone is locked to a prepaid carrier, tracphone. We have issued your free return label and will return your item no cost for the shipping.