customer
Prompt communication
Prompt communication. Had a slight hiccup with the iPod I sent in, negotiated a slightly lower price. Payment was made promptly after that. I would work with this company again
NOTICE TO ALL CUSTOMERS: 2-2-2023; BuyMyPod is experiencing severe unforeseen financial distress. We intend to make any remaining customer accounts whole by sending any payments due ASAP. This may require 30-60 days. If BuyMyPod is left with no choice but to file for chapter 11 bankruptcy, in this event we will still send all payments as we have no plans to avoid the debts. We plan to complete the remaining payments ASAP.
BuyMyPod (buymypod.com) has 215 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 27 reviews with 4 stars · Clear filters
customer
Prompt communication. Had a slight hiccup with the iPod I sent in, negotiated a slightly lower price. Payment was made promptly after that. I would work with this company again
Nicole
I am changing this to four stars. I was finally able to reach someone and they immediately deposited the money I was owed.
Julia W.
After reading everything on their website and reading the amazon reviews I decided to go with them to sell my ipod. They emailed me the label and I sent it the next day. Their website says they received it on 3/5 but there has still been no payment or communication. I tried contacting them where it said contact us I guess it was an email so I waited a few days but no response. So I texted them yesterday and it says they "typically" reply in an hour no response so I tried again today and I'm still waiting on an answer. It's kinda frustrating that you can't talk to a person. It wouldn't be so bad if they did what they advertised. UPDATE... Matthew reached out to me after posting this review and I received payment today. I do realize things have been a little crazy with all thats been going on. I appreciate how quickly this was handled so I'm changing this from 2 to 4 stars. I do feel they could have a better way to communicate but they did give me a really good price on my ipod.
Response from BuyMyPodMar 18, 2020
Hi Julia, This is Matthew. I will reply back directly between 7-8am ET. I apologize for any delay at the current time. Sincerely, Matthew
Phil I.
It was overall a good experience. Got a good price for an older iPod. Everything was arranged from the other end, they sent postage label, tracking information etc. very efficient. The reason for the one star deduction is that despite what is said on the website, responses to my texts didn’t come “immediately” as stated. Otherwise, payment was quick once I made actual contact. I’d do it again.
Response from BuyMyPodJan 24, 2020
Thanks Phil, please do come back soon!
Madeline K.
UPDATE: ALl of the issues were solved! Mathew was very easy to contact and responded in a very timely manner. He knew exactly what items were mine and was very helpful. They are even shipping one of my products back with no expense to me. Right now I have had an okay experience with BuyMyPod. It was really easy to send my devices- all I had to do was print the shipping statement, slap it on the box, and walk to my mailbox. About a week later I checked to see if everything was delivered- which it was. Then I waited, and waited, and waited for my check, but it never came. So I decided to contact the owner. And he got back with me and send that if the check doesn't come by the end of the week he will send it electronically. I still didn’t get my check- so once again I contact him again and give him my paypal information. He said he would send the information to my later tonight (August 31). So far- nothing. Hopefully tomorrow comes and I have my money. I really hope they come through because it seems to be a good company
Reba
Had some issues but they reached out to me and resolved my issue and got me my money very quickly!
Response from BuyMyPodAug 5, 2019
Hi Reba, Thank you!
Amy
I sold my iPod in and even though it took longer than the 4 days, I was paid the amount that I was quoted. The only reason that this is not a 5 star rating was the lack of communications.
Response from BuyMyPodJul 24, 2019
Hi Amy, Please message me directly at your earliest convenience. 407-212-5639, Sincerely, Matthew.
Don P.
Minor glitch with communication, but overall good service and conscientious personnel. Recommend AA+