Samuel C.
Recurring Order Scam
I signed up for one shipment of their gum. IN the checkout process, they hid the fact that this would become a recurring order. The automatically shipped another identical order exactly 30 days later. I quickly replied to their email to cancel the order. The customer service rep said the order cannot be canceled due to their refund policy, which is a money-back guarantee on the first shipment only. I asked them to cancel the recurring order. Same thing 30 days later. Same answer from the customer service rep. Absolute scam.
Response from LarineCoApr 22, 2026
Thank you for sharing your feedback. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.



