BuyincensewaterfallThe Inscents Waterfall is a beautifully crafted ceramic incense burner that are designed to mimic the movement of flowing water. It is best paired with our wide variety of custom-made incense cones. Each scent is unique and promotes relaxation, relieves stress and anxiety.
Buyincensewaterfall (buyincensewaterfall.com) has 423 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Frank G.
I made a mistake on my order, I emailed them and they responded immediately & fixed the problem, on a Sunday! Awesome!!!
Response from BuyincensewaterfallFeb 3, 2022
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Delores
My request for information regarding dispatching, estimated delivery time & tracking number was responded to in a very short time. Exceeded my expectations.
Response from BuyincensewaterfallJan 25, 2022
Thank you so much for taking the time to share your feedback, Delores. We take pride in knowing our customers are happy with their store experience.
Susi G.
The gentleman in customer service was courteous, professional and very helpful solving my issue.
Response from BuyincensewaterfallJan 25, 2022
Thanks so much for sharing your experience with us, Susi. We really appreciate your business. Please let us know what we can do for you in the future.
Rico
Great products and excellent customer service.
Response from BuyincensewaterfallJan 25, 2022
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Brad S.
The young lady that I had the pleasure of speaking to was very helpful and I would definitely purchase from them again. She took her time and was able to email me all of my tracking information. I would like to thank you for a very positive experience! Best Regards, Brad Sanguinetti
Response from BuyincensewaterfallJan 25, 2022
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you again in the future. Brad! Keep safe.
Autumn G.
Customer Service I've dealt with have been cheerful, polite, proficient, professional, & very prompt with their replies.
Response from BuyincensewaterfallJan 24, 2022
Thank you so much for your positive rating, Autumn. We greatly appreciate it.
Walter H.
The company sticks by the word and staff is very helpful I'm glad to be doing business with him thank you Mr Hervey
Response from BuyincensewaterfallJan 24, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review, Mr Hervey. Keep safe!
Barry U.
I did not receive everything I paid for. The CSR took my information, told me to forward my invoice along with pictures of what I received, which I did. She was very nice and patient. I am currently waiting for the cones that were left out of my order. Thank you.
Response from BuyincensewaterfallJan 24, 2022
We are grateful that you took the time out to leave us a review, Barry. Your feedback helps us to improve service for everyone.
