BuyincensewaterfallReviews of buyincensewaterfall.com

This is very good and helpful

I placed an order for 2 Inscent Waterfalls. but the extra offers added to my order even when I clicked no thank you, I was charged an extra $75.56. but James the representative was very helpful and issued me a refund. i was also able to speak with Lorana the supervisor. and she was also very helpful and polite. Both of them deserve My big thank you for great customer service. Great Job!!

purchased last year but it was broken so i need to get another one. this helps me keep relaxed

My experience with Lindsay was awesome she helps me a lot and I do have to apologize for to the gentleman prior to this call I was not very polite to him because of my attitude but Lindsey she made me feel comfortable and she talked to me about the situation and I was at able to explain my side and she was able to explain what was going to happen next and how it was getting fixed and I appreciate her so much

Customer service is simply put amazing!!! I was assisted by two amazing people, Sugar and Unizel. They went above and beyond making sure the issue at hand (address) was fix to ensure my order would arrive on time. Not only that, they followed up with me to make sure I had gotten tracking number, email, etc. I received my order today. Everything was perfect 🥰. Incense smells awesome and the little voodoo doll is the cutest thing!! I will definitely shop again!! Thank you again Sugar and Unicel. ❤️🙏🤗

I am very satisfied with the service I received from Inscents Waterfall Support. Everyone was so helpful. When there was an issue with the tracking number I contacted them and was immediately issued a new tracking number, which I was able to track my package right to my front door today. The package arrived in perfect condition. Since it is a gift for my daughter, I can't review the Inscent Waterfall. But upon inspection, it is sturdy and it's vivid colors are very pretty. Customer Service was excellent.

I loved it!! So does everyone else!! Lol Fast delivery, item as described, courteous and quick resolution of a problem! I will buy again!!

I love the way they treated me when I had a problem. They put me first and made me feel important, like a valued customer