Tanya C.
Very nice burner unit!
Very nice burner unit!
Response from BuyincensewaterfallOct 19, 2021
We are grateful for your review. Thanks for sharing your rating with us and the community, Tanya!

The Inscents Waterfall is a beautifully crafted ceramic incense burner that are designed to mimic the movement of flowing water. It is best paired with our wide variety of custom-made incense cones. Each scent is unique and promotes relaxation, relieves stress and anxiety.
Buyincensewaterfall (buyincensewaterfall.com) has 423 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Tanya C.
Very nice burner unit!
Response from BuyincensewaterfallOct 19, 2021
We are grateful for your review. Thanks for sharing your rating with us and the community, Tanya!
Andrew L.
Thanks Louise was courteous and helpful and was able to get my confirmation of refund sent to me by E-mail.
Response from BuyincensewaterfallOct 19, 2021
Thank you for your positive review, Andrew. We;re happy to know that Louise was able to assist you. Keep safe.
Lori S.
Very happy with the how everything was taken care of in a must timing matter returned all emails quickly and resolve all concern and love my water fall thank you
Response from BuyincensewaterfallOct 19, 2021
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated, Lori!
Noah
Wonderful response time to inquiries and even better when it came to resolving a minor concern. Love the waterfall incense burner. I recommended out the company and products
Response from BuyincensewaterfallOct 19, 2021
Thank you so much Noah for recommending us to others. We greatly appreciate it! We're glad as well that you love the waterfall burner. Looking forward to do business with you in the future. Have a great one!
Ashlie E.
The inscence waterfall is great. It’s a fascinating feature that is truly mesmerizing. I didn’t like the quality and the scent of the cones, they affected my allergies but the company did a good job handling my extra cones return.
Response from BuyincensewaterfallOct 18, 2021
We're glad you like the waterfall, Ashlie. Thank you for sending us a 5star review. Stay safe!
Derek V.
I recently placed an order, and after it had processed realized I had made an error, and accidentally added an item I did not want to my cart. I called, and even though it was my error they fixed it immediately, and had processed a refund in less then 24 hours, and my items still shipped the next morning. Excellent work.
Response from BuyincensewaterfallOct 18, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review, Derek. Thank you so much!
Geoffrey D.
GREAT CUSTOMER SERVICE & RIGHT ONTO IT WHEN A QUERY OCCURS. ⭐️⭐️⭐️⭐️⭐️👍
Response from BuyincensewaterfallOct 18, 2021
Thanks for your for giving us a 5star rating to our customer service team. We totally appreciate it, Geoffrey. Keep safe!
Gary P.
I recently ordered a waterfall inscents burner and had a few questions about the order. I was greeted by a wonderful service representative. And all my questions were answered promptly and honestly. They are very pleasant to deal with and really strive for a great customer service experience. Mary Jean was very competent and straight forward. I can't wait to get the product as I know it will be all it was said to be. I will definitely do more business with this company
Response from BuyincensewaterfallOct 18, 2021
Thank you for sharing your experience with us, Gary. Mary Jean was glad to know she was able to assist you. We'll share this as well with our customer service team to keep up their good work! We appreciate your time to leave this wonderful review!