BuyincensewaterfallThe Inscents Waterfall is a beautifully crafted ceramic incense burner that are designed to mimic the movement of flowing water. It is best paired with our wide variety of custom-made incense cones. Each scent is unique and promotes relaxation, relieves stress and anxiety.
Buyincensewaterfall (buyincensewaterfall.com) has 423 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Brandy H.
It’s very nice and a kind platform and they assist you very good.
Response from BuyincensewaterfallNov 2, 2021
Hi Brandy, we appreciate your positive review and are glad we could be of service. If you have any further needs or questions, please reach out!
Sherry S.
I was very unhappy in the beginning about buying my product, it took a long time to even get a tracking number after I was told that it shipped. I sent an e-mail stating my delima & an awesome lady stepped in to see if she could help me & correct the situation. Long story short, she came through with flying colors, & I DID receive my order. She was kind, polite, & stayed on top of things for me & stayed in communication with me. Hats off to this Lady & to the company!! I hope you all have a super Blessed day!!
Response from BuyincensewaterfallOct 31, 2021
Thank you so much for your 5-star review, Sherry! We will share this with the team and Loiza, the representative who assisted you to let them know to keep up the amazing work.
Anne Marie D.
Excellent customer service !😊
Response from BuyincensewaterfallOct 31, 2021
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated, Anne!
Teri H.
Most excellent & kind Customer Service & Follow Up with Richmer Cortez to make certain my issue was dealt with expeditiously & thoroughly to my satisfaction - even tho my issue was completely my error & misunderstanding! I can most happily assure anyone considering ordering from this company to do so with confidence that it will be an unequalled positive experience! Teri L Hollingsworth - The Dream Spinner
Response from BuyincensewaterfallOct 29, 2021
Thank you for the very kind feedback, Teri. We will extend your remarks to Richmer
Barbara A.
This company were very good and prompt in settling a disputed regarding p & p. I shall certainly use them again.
Response from BuyincensewaterfallOct 31, 2021
Thank you Barbara for your 5star review! Looking forward to have business with you again. Keep safe!
Judy
I was very impressed with my response from customer service. She was very pleasant and very professional. She indeed was a good representative for this company. She explained everything very well. And yes, she did resolve my problem quickly. She was indeed a pleasure to work with. Judy Titsworth
Response from BuyincensewaterfallOct 31, 2021
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Felichi, the representative who assisted you will be glad to read your review.
Reyna G.
I contacted your company by email I got an immediate response,which I thought was excellent and beleve this company truly cares about their customers.
Response from BuyincensewaterfallOct 31, 2021
Thank you so much for this review, Reyna. We care for our customer and we want to make sure that we address every email as soon as possible.
Li
Very good customer service!
Response from BuyincensewaterfallOct 31, 2021
Thank you so much for taking the time to leave us a 5-star review, Li!
