BuyincensewaterfallThe Inscents Waterfall is a beautifully crafted ceramic incense burner that are designed to mimic the movement of flowing water. It is best paired with our wide variety of custom-made incense cones. Each scent is unique and promotes relaxation, relieves stress and anxiety.
Buyincensewaterfall (buyincensewaterfall.com) has 423 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Barbara H.
The "waterfall" experience together with the pleasant scents can make one more open to a meditative event.
Response from BuyincensewaterfallDec 9, 2021
We appreciate you taking your time to send us your feedback, Barbara. Keep safe!
Karen S.
The people at incense waterfall were so nice! I had a slight problem with ordering and they promptly resolved my issue and seemed happy to do it. Very, very good customer service. Karen Speis
Response from BuyincensewaterfallDec 7, 2021
Thank you so much for your feedback with our customer service team. We're happy to hear that our services satisfy your expectations. We've taken your thoughts to heart and we will do our best to continue delivering the best possible experience for our customers.
Matt K.
In this day and age in which we live, unfortunately, it is a rarity when one receives excellent service from a company. Fortunately, I recently experienced one of these rare occasions after placing an order with Inscents Waterfall. I had a major dispute with an order I placed with them. They not only responded IMMEDIATELY to my dispute but exceeded my expectations in resolving the dispute. (Even though my dispute centered around a mistake that I made with the order.) Bravo! I highly recommend this company if you are in the market for one of its products.
Response from BuyincensewaterfallDec 7, 2021
We're glad to know that you had and excellent customer service experience, Matt. We really appreciate you taking time to share this with us. Keep safe!
Michael M.
I made an error in my order on Sunday night do I emailed the company about correcting it then made a phone call, which on Sunday night didn't think anyone would answer. Someone did answer and the very nice lady told me it was already being corrected and that an email was gonna be sent to me that night stating the correction. The lady on the phone was super nice, the website is cool and we're super excited to receive this product.
Response from BuyincensewaterfallDec 7, 2021
We are so grateful for your 5-star review. Thanks for sharing your feedback with us and the community.
Jennifer D.
Excellent customer service. Respond quickly. I have received my pots and they exceeded my expectations. They are beautiful and can’t wait to give them for Christmas gifts
Response from BuyincensewaterfallDec 7, 2021
Thank you for posting another 5-star review, Jennifer! We really appreciate you being a customer and helping to share the word about us. Keep safe!
Brenda S.
I did not originally receive my order so was sent another one. It arrived safely and complete. I am very pleased with the service I received from this company
Response from BuyincensewaterfallDec 7, 2021
We're glad to know that you received your order, Brenda! Thank you for sharing your feedback to us.
MARLON C.
There was a mix up on my order and after reaching out to Customer Service via email, it was resolved quickly. I look forward to purchasing from you again. Thank you for your support and quickly resolving my issue.
Response from BuyincensewaterfallDec 7, 2021
We really appreciate you taking the time to share your rating with us, Marlon! thank you for helping to share the word about us.
john C.
Great help. Thank you
Response from BuyincensewaterfallDec 7, 2021
Thank you as well for taking your time to leave us a 5-star rating, John! Stay safe!
