DAVIESS CO FIRE DEPT W.
Communication not made to customer
Placed order. Days went by. Then I called, found out a Credit hold had been placed on Utica Volunteer Fire Dept account. He lady was very helpful (she said, she was releasing hold at that time). When asked why there was a Hold placed, she could Not find one. She on to say that our account showed previous orders had been paid. My biggest concern is why I was not notified by email that my order could not be processed. Edward Trunnell, purchasing for this account.
Response from Emergency Medical Products, Inc.Aug 23, 2023
Thank you for bringing this to our attention, a representative will be reaching out to you within the next few mintues.