buydangobuds.comReviews of buydangobuds.com

Bought 2 sets of Dango Buds in 2020. One set died about 6 months ago but now they are both stone dead--cannot get any lights up at all. Now finding it hard to find contact for company.

An absolute scam Purchased twice, the second time with a lifetime warranty. Two responses from their "customer service" team after numerous efforts to get the issues resolved. DangoBuds: "Just to inform you that we already stopped production for this model and our warranty only coverage manufacturing defect." Me: "It is a manufacturer defect. So I paid for the product and warranty and you're telling me I don't receive a replacement?" DangoBuds: "The warranty does not cover defects from prolonged usage. The product was delivered on August 13, 2021 this order is too old for a refund or a replacement." Apparently their lifetime warranty is the lifespan of a gnat.

Had for less than six months. Won't charge or connect. Simply a piece of "+_)< if you ask me as a customer. The jokes are on me. DON'T BUY !!!

The dang buds died and wouldn't charge in less than a year. They claim a lifetime guarantee. Lies. I've written them 8 times and nothing. No customer support. Do not buy!

This product is BS. I told them I am no longer able to charge the case, so the ear buds are useless. Response from the manufacturer is they no longer offer what I purchased a year ago and they would be happy to sell me their latest product.

Trash which breaks fast Support gives u wrong information or doesn’t answer at all.

We bought a pair of Dango Buds from this website: buydangobuds.com in March, 2021 along with the extended warranty. They worked fine for about 6 months and then wouldn't charge anymore or connect via Bluetooth. We started contacting them last December with information about the extended warranty. This must be an overseas website because all we've heard is "we are busy and understaffed...please be patient". We've now gotten 5 of these e-mails, the last one stating, "we haven't heard back from you so the case is closed", even though we answered every one of their emails saying it still hasn't been resolved. This website seems to no longer even exist and unfortunately, we're pretty sure we've been duped. We're out the money for the ear buds along with the extended warranty.

Dango buds are a total scam. I paid $8.99 for S&H and was told in writing I would receive a free pair of Dango Buds. My credit card was charged $99.00- after a long and difficult phone call to customer service, I was told to return them (I paid for shipping) and my credit card would be refunded, but I had to call them to make sure they received them in 7 days. I called, they said they received them and would refund my credit card. I checked my statement and was refunded $79.00. So, they stole the original $9 I paid, $11 from the full refund I was suppose to get and an additional $6 for me to ship back to them: $26.00 in their pockets for absolutely nothing in return. DO NOT fall for this!