buydangobuds.comReviews of buydangobuds.com

Response from buydangobuds.comAug 25, 2021

Hi Darvan! We are sorry to hear that your experience didn’t match your expectations. Feel free to reach out to our customer support team via https://support.buydangobuds.com/hc/en-us with any further comments, concerns, or suggestions you wish to share. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.

Response from buydangobuds.comJul 30, 2021

Hi Mary! We are sorry to hear that your experience didn’t match your expectations. Feel free to reach out to our customer support team via https://support.buydangobuds.com/hc/en-us with any further comments, concerns, or suggestions you wish to share. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.

Response from buydangobuds.comApr 15, 2021

Hi Tom. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We tried searching for your order using your name and found one which was ordered in November. Our return or replacement policy has a timeframe of 30 days from the date of receipt of order. If you're having technical challenges with it, we suggest you reset the device. Put your DangoBuds into the charging case and leave the cover open. Long-press the pairing button behind the charging case until the light indicator turns red and then green. Hope this helps!