Buyback SurgeonReviews of buybacksurgeon.com

Very easy process and no scam, you get the price they tell you if you’re honest in the description. Would use again

Very impressed with the overall experience. Instructions were clear, communication was consistent, and payout was what was advertised with no issues. Will gladly use this service again for an electronics trade-in!

Easy and quick service ,

Great customer service. Fair, honest. Good price for iPhone. When an issue arose I received an actual call to resolve the question. Fast payment. Would definitely use again.

Super easy! I traded in a broken phone that was “recycle only” for most places. The few that offered anything were all lower than Buyback Surgeon. After it was shipped as received, they sent the payment the next day. Very happy and satisfied! I will definitely use them again in the future.

Great experience with BuyBack Surgeon! It was easy and quick! I got a great price for my phone that had a busted back glass. Thank you BuyBack Surgeon!

Very easy process, fair evaluation, quick payment!

EDIT: The business owner has now paid the original quoted amount, and I have updated my rating to 2 stars to reflect that the deal was eventually honored. However, I am leaving this review up because the experience was the opposite of the hassle-free sale I expected. I understand that buyers and sellers can have honest disagreements about the quality of used goods. But downgrading an offer by a whole $100 for imperceptible wear (which looked like dust) does not feel like a grading re-evaluation in good faith. It feels like an attempt to squeeze a customer who has already mailed in their device. The fact that the original offer was reinstated so quickly after I pushed back—and after the owner called me at 5:00 AM and texted repeatedly to change this review—confirms that the initial price drop was likely a tactic rather than a genuine assessment. I chose this service over Facebook Marketplace to avoid haggling, but I ended up having to fight for the agreed-upon price anyway ORIGINAL: After I went through the hassle of mailing them my phone, instead of the agreed $370, they suggested $270 because they didn't consider the phone flawless. The photo they had as evidence SHOWED DUST ON THE PHONE SCREEN. It's a typical scam, they always pretend to find something wrong with the phone, lowball you and hope you accept. So many people have messaged me on Facebook Marketplace I'd already have my cash if I'd just sold it there.