Kelly M.
Overall great system
We have been using ButterflyMX for 5 years now and we find it user-friendly even for the not-so-tech-savvy user. Great customer service.

ButterflyMX is your complete property access solution, providing a secure, convenient, and affordable way to manage and grant access on the go. Empower your tenants and building staff to open doors, gates, and elevators with a smartphone and ensure they never miss a visitor or delivery. Enjoy easy installation and cut costs by eliminating building wiring and in-unit hardware, and save time by integrating with popular access control and property management systems. Join the 6,500+ multifamily, commercial, gated community, and student housing properties that have made access simple with ButterflyMX. To learn more, please visit www.butterflymx.com or call (800) 398-4416.
ButterflyMX (butterflymx.com) has 64 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · New York, New York
Excellent

Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent

Internet & Software · Yonker, New York
Excellent
Showing 41 reviews with 5 stars · Clear filters
Kelly M.
We have been using ButterflyMX for 5 years now and we find it user-friendly even for the not-so-tech-savvy user. Great customer service.
Suzette
The Butterfly system has great options for the owners to use. The system makes it easy to have work companions enter the secure building for what you have hired them to do. The system allows you to view a person prior to opening the secure door. The system allows others that have disabilities to use the systems. I would recommend this system to others.
Response from ButterflyMXJun 18, 2025
Thank you so much for your thoughtful review! We’re glad to hear that ButterflyMX has made access easier and more secure for both you and your visitors. It’s great to know the system’s features, including video verification and accessibility, are making a real difference. We appreciate your recommendation!
Michele
They are very responsive. The system is easy and convenient to use!
Response from ButterflyMXJun 18, 2025
Thanks, Michele!
Shannon W.
Love this System. Been in operation for a few years now. Easy to use and customer service is great. Highly recommend.
Response from ButterflyMXJun 18, 2025
Thanks, Shannon, for the great review! We’re delighted to hear that the system has been running smoothly for you over the years. Your recommendation means a lot!
Avion Elizabeth N.
great service I receive today
Response from ButterflyMXJun 18, 2025
Thank you for the review!
Maria M.
We've had an excellent experience using ButterflyMX. The system is intuitive, modern, and has significantly improved building access and security for our residents and staff. The mobile app is especially convenient—allowing tenants to open doors remotely, issue virtual keys to guests, and even see who’s at the door with the video intercom feature. Installation was smooth, and the support team has been responsive and helpful whenever we've had questions. It’s a great solution for both residential and mixed-use properties, and it has added real value to our building operations. Highly recommend ButterflyMX to any property manager or owner looking for a reliable, tech-forward access system.
Response from ButterflyMXJun 18, 2025
Thank you, Maria, for the incredible review! We’re thrilled to hear how ButterflyMX has enhanced access and security at your property while streamlining operations for both residents and staff. It’s great to know the mobile app and video intercom features are making a meaningful difference, and we’re glad the installation and support experience met your expectations. We truly appreciate the recommendation!
Micah
Always a great experience dealing with anyone from this company. I love the product and the services they provide.
Response from ButterflyMXJun 18, 2025
Thank you for the wonderful review! We’re delighted to hear that you’ve had consistently great experiences with our team and are enjoying the product. We truly appreciate your support!
Nick
Butterfly has been a great addition to our communities, and anytime we've had issues, the support team has been prompt & professional with their response & handling any/all issues.
Response from ButterflyMXJun 18, 2025
Thank you for the kind words! We’re thrilled to hear that ButterflyMX has been a valuable addition to your communities. We’re especially glad to hear that our support team has been there for you!