Busticket4Reviews of busticket4.me

Really good support team. Our bus did not arrive and we were able to arrange with them for new tickets. If you are from abroad, use Viber to contact them. Thank you to the support team ❤️

More expensive than alternative sites, or just booking at the station, for no obvious benefit. Also no indication on the ticket or email confirmation that the ticket needed to be printed for boarding (Kotor to Shkoder). We had to pay a fee at the station to get a physical ticket when it would’ve been easy for us to print beforehand if we knew. Edit: just to respond, no there was no emoji indicating printing required (I double checked that). Also, no the email or ticket did not indicate printing was required. I have lowered the rating as they have either lied in the reply or they don’t know their own tickets.

Kotor to Dubrovnik 3/6/26.Bus departure delayed 3 hours, then arrival delayed 4/5 hours due to driver being stopped/fined for speeding. Rude driver, no explanation from company, no apology. Non of which is ticket4me's fault. However, when i contacted them they told me their own terms/conditions do not allow any compensation from themselves. Ie, they purchase your tickets from companies and you have no information on which company before purchase. Why? After asking, they then gave a link to this bus company Jadran Ekpres. When I research them (in 20 seconds on Ai) I discover this bus company have a dreadful reputation for service, delays, and disgusting driver behaviour. Zero warning from ticket4me on this, which I hope they will now do in the future. I would never re-use this company or the bus service. You make your own choice, but best use an honest company that care for their customers.

I booked a bus ticket from Sarajevo to Split through BusTicket4.me. The ticket clearly stated departure at 06:30. I arrived at the station before 06:30, only to be told by station staff that the bus had already left at 06:00 — and that there has never been a 06:30 departure on this route. The incorrect time was entirely on their platform. Because of their error, I had to wake up unnecessarily early, wait stranded at the station for 3.5 hours, abandon all my afternoon plans in Split, and pay €42.24 for a replacement ticket — significantly more than the original. Every single one of these consequences was caused by inaccurate information on their platform. When I contacted BusTicket4.me, they confirmed the departure time had changed but claimed they were not notified. They refunded only my original ticket (€34.30) and refused to reimburse the replacement, saying I could "use the refund to buy another ticket" — ignoring that the new ticket cost more. They then unilaterally ended all correspondence, refusing to engage further. I also know of another traveler who purchased a ticket through this platform for a route from Albania to Montenegro, only to find the bus did not exist at all. They arrived early, waited, found nothing, and eventually had to pay a significant amount to share a taxi to reach their destination. The platform displays incorrect and sometimes entirely fabricated information. If their errors cause you to miss your bus or lose money, they will not compensate you. There are other platforms available — do your research before booking here.

Veoma sam zadovoljna sa busticket4.me. Veoma je jednostavan za korištenje. Ali najvažnije od svega, korisnička podrška je odlična. Sve se obavlja brzo, ljubazno i ​​efikasno. Hvala vam puno! I recommend it to everyone!

They just sent me a confirmation mail, but without the e-ticket. And I even can't find my order on the site in my personal account.

Jako sam zadovoljna uslugom prilikom otkazivanja karata. Dobila sam detaljne informacije kako putem telefona, tako i putem maila. Sve pohvale

They have responded nicely and immediately