Jack T.
One of the worst user experiences
One of the worst user experiences I have ever had. Incredibly overcomplicated and often sends you into loops of doom when trying to achieve simple tasks.
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Facebook (business.facebook.com) has 158 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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158 approved reviews, newest moderated first
Jack T.
One of the worst user experiences I have ever had. Incredibly overcomplicated and often sends you into loops of doom when trying to achieve simple tasks.
J V.
By far worst product ever made. I don't understand how this is a multi-billion dollar company and they still manage to make such a flawed product with generic and undescriptive errors. Half of time you don't see the settings you need or something goes wrong and you get a very undescriptive error saying 'Something went wrong." Why?
Kevin K.
DO NOT DEPEND ON ANYTHING META FOR YOUR BUSINESS. Meta will randomly shut you down out of the blue and there's no way to get in touch with Meta customer service. Emails go unanswered for weeks and Meta has made sure there is ABSOLUTELY NO WAY TO CONTACT THEM VIA PHONE.
Luciana La M.
Absolute disaster in just two years. I have been using business Facebook to sell my products online and have been doing all recommended things. However no sales and a huge budget spent for nothing ...
Fundacion bien estar Love is A.
same as others
Silas Van Der P.
What a terrible company. My account has been blocked for over 8 months without any explanation, while a large amount of money is still tied up and completely inaccessible to me. Despite countless attempts to get help through Business Support and the payments team, I’m constantly being sent in circles. No one takes responsibility, no one helps, and I only receive generic automated responses that solve nothing. It’s unbelievable how unprofessional and customer-unfriendly Meta treats business owners. This is no longer a minor mistake — this is pure negligence and indifference. They’re holding my money, offering no resolution, and leaving their customers completely stranded.
Alessandra
E dopo mesi di tentativi per recuperare il mio account, con dati personali, foto ecc eccomi qui a recensire! Assistenza inesistente quindi impossibile recuperare il mio account. Siete da denuncia... prima o poi fallirete anche voi!! Che dire, vi auguro un bel po' di Imodium con tanto, tantissimo affetto!
Chris B.
It's my belief that Meta/Facebook is now ran completely but AU (Artificial Unintelligence). It is impossible to get support. They believe their "technology" is superior and have no way to Un restrict an account once their AU has deemed it violated something, in my case, it violated itself because what I was doing was trying to share between my two business portfolios.