FacebookReviews of business.facebook.com

Honestly where do I begin. I'm speaking to robots or someone who doesn't understand how Facebook works. All i wanted was to connect an instagram to a facebook page - 45 mins later and Im still telling them what the logins for instagram are. Getting no where with useless staff. Try again facebook

Facebook support is terrible. We run numerous ads for our clients and on this 1 and only occasion of contacting Facebook support we were met with very poor responses. From them receiving a screen recording, to repeating themselves about an issue that didn't exist and ignoring numerous questions. Overall very bad, they are lucky to get 1 star.

so let me call them money stolers , i pay for my ads and then after one minute they ask me to pay money for nothing ! how bad they are

We run business ads for lead generation for real estate companies in Dubai, each campaign is time sensitive to a couple of weeks maximum before the project is sold out. Lately Facebook bots randomly decide to disable our accounts, no explanation given! When we request a review it takes 2-5 days for them to respond - by the time the competitors have gained an advantage. Everytime we change anything on the ad-set again the ads get disabled. Facebook staff has apologised on call saying that the bots have done this in error and the support staff is spread thin due to Covid. It has become really frustrating to work with Facebook Business. Our business has suffered already due to the pandemic and now Facebook Bots will definitely kill it.

I was under the impression Facebook was a social media platform that allows users to share ideas and opinions. Unfortunately if you're pro Trump your posts and groups will be taken down. That's nothing but bias

Shame on you and your customer service. It's not only the worst, but basically it doesn't even exists.