FacebookReviews of business.facebook.com

What didn't go wrong? Adding or deleting ads is hit or miss. Marketplace "buy now" buttons that we didn't add, and unwanted automatic shipping with USPS, a service that we don't use for our oversized model shipping. Deleting an out-of-date business page on demand is impossible, there's always a delay, and ads can be rejected for who knows what reason with the arbitrary rules set by the Silicon Valley sycophants who set up this mess. Meta needs to go back to Beta until they debug and figure out how to make a business site run.

Full of Bugs and Errors. Their meta support team is just drama they do nothing to solve your problem. And most of the funny thing is that there are very basic problems bugs in the system and they are unable to resolve them. Extremely worthless. My facebook page is unable to activate Call to Action button so that I can redirect my traffic to my website but they have disabled this feature. And when I contact their so called meta support centre they say we can't do anything.

Literally, no way to get official support. No way to contact. There is no way to resolve any issues of any sort. Having pixel issues for months with no available assistance.

all I wanted to do was set up a shop in FB to sell handmade items and have it connected to my IG account, the interface is bloated, full of bugs, needlessly difficult and doesnt work. other complaints confirm that its not me its FB BS, I spent countless hours on support chat and phone calls to no avail. in just a few hours I was able to set up a store on Michaels new Maker Place, upload my items, set up shipping, and go live. so easy... FB business suite is an epic failure. I had to put a pinned post on my business page to not even bother using the "shop" tab. how embarassing.

Should be called lesbianbook full of sick women stalking other women worse then men this site needs to be shut down permanently

Facebook/Meta business suite is a confusing mess, and after so many years it's still full of glitches. To make things even worse, their service level is unbelievably mediocre. Issues with FB has been going on for years, but it keeps getting worse and worse!

Very very complicated to get my head around it. Not intuitive at all, Facebook must do better!

Absolutely terrible. We suddenly lost access to both our business account and one of our business pages — through no fault of ours. You'd think it would be simple for support to re-establish access for a business, but three (3!) weeks later nothing has happened. I have written with support maybe 10 times, and every time I receive a copy-paste answer in broken English, usually starting with "I hope you're having an amazing day" and then moving on to "the Internal Team is working on it". No time frame is offered. Not a word about what might have happened. Nothing. Just the same bot-sounding answer from some first-line-of-defense-support-centre-in-a-faraway-place. For three weeks now. My companies have spent 10s of thousands of dollars on advertising on Facebook, yet this is the level of business support you can expect when something with Facebook's own platform breaks. AUGUST 2nd 2023 An update to illustrate the absurdity of Meta's support. It has now been almost two months since we lost access to our business account. No updates are shares by Meta, but if you write them they will reply — always with meaningless platitudes in broken English. The whole thing is quite Kafkaesque. Latest message: "We already seek them immediate assistance therefore, we further seek an additional amount of time for us to get back to you as this is to make sure that we provide you the exact resolution. We wish you and your business well. Have a great day!"