Har M.
They are scammers
They are scammers. will keep on charging your card even after you cancel your subscription. avoid the hassle.
Burner is a mobile application for iOS and Android made by Ad Hoc Labs, Inc.
Burner (burnerapp.com) has 22 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Internet & Software · Los Angeles, California
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22 approved reviews, newest moderated first
Har M.
They are scammers. will keep on charging your card even after you cancel your subscription. avoid the hassle.
Magi E.
i had a single line and the phone stopped working so i got another phone only i have still been charged for 3 months on a burner that i quit the way i was suppose to from my bank account and my new burner number also being charged and it wont even let me use the number i am suppose to have 3 lines and i only had 1 line the first month for and went to try to get another number and it wont even let me but they keep charging my bank account when i cant even use a burner number i have contacted them over and over and over . I must be raisng someone else kid or somethimg this is so fraudulent i am going to report them I would never reecomend them as it cost me money and they dont even provide the service
Missskaylax P.
I just purchased a burner number and in just couple of hours I get locked and it makes me curious so I want you to help me do something over it
Mike
I don't know why people are giving this burner app negative reviews. The platform is user-friendly, service is good. That's why I gave it a 5 star feedback. All VOIP services have interruptions and dont work on occasion. Burner App claims they believe in terms of privacy, I don't know why I have to link a real phone number or email address, instead or a user name, password ? HOPEFULLY BURNER APP WILL SEE THIS REVIEW AND REMOVE GMAIL AND YOUR REAL PHONE NUMBER. ie; website, allow anomonous crypto bitcoin purchasing.
Rm
Subscribed to their service and picked a number. After giving it to folks, later found out the number didn’t work because they didn’t own it. They couldn’t refund me for the time I was paying after admitting they gave me a non-working number.
Cynthia J.
For the last 4 days I cannot access my burner app. Instead when I open the app I get a Frozen photo of a phone. I have been using this app for a couple of years and I pay the yearly subscription fee. I like to have an extra line until I know a person or company well enough to add to my regular phone line. That being said, it crashed the other night and I couldn't contact people waiting for me for dinner. It is still down and though it's been 4 days and I have sent numerous emails and left voice messages. I have no reply. Over the years it's been adequate as an extra line for sales people, but you can never hear the voice messages and it only keeps a few months of text messages. Right now I have several people waiting for me to get back to them and I have no way to access their phone number because it's in the burner app not on my regular line. Let's see if this gets a reply but I'm not holding my breath.
Tanya G.
If you did not get a number with them yet, do NOT! The app used to be better, they had some sort of upgrade - maybe the company was sold? a) Now you cannot see past 7 days of history in your texts! Their answer "this is a known issue. Our engineers are currently working on a fix for this, but we don't have an exact ETA for when we'll have the fix available." b) They use to have a connection over to my Gdrive and copy everything, texts, contacts, etc. Very helpful if you need your info in a searchable way. Their reply "Due to low usage and high maintenance costs, we no longer maintain any of our integrations or connections." AND they raised their monthly prices. c) Customer support is the worst, they kept my money for a phone line I mistakenly put under my account. Noticed the same day, they claim they would do a refund if I can give them a receipt from google play, gave them all I could even the email they sent me saying "thank you for your payment" but never got that back, that was not proof, a copy of my Amex bill not proof, I asked them to see their system...nope. Slowly looking to replace them.....
buddy H.
App is terrible. Wont load all messages on a chat thread. Will only load 1st page of saved conversations. Their support is a joke..