BurgerkingReviews of burgerking.us

Can't cash online cards or phone codes. Sometimes out of food. Arby's has no problem. After 50 years of out of food, out of change, 20 to 30minute wait in drive thru or walk in enough is enough! Don't waste your time!

I went to jacaal creek burger king around 21:00 found the cashier . I requested 2 whopper meals, I wanted to use the code on the app, she told me that she placed the one for R130, so it's either I pay with the cash or card then she will give me the R10 back since on the app it's R120. I did ask what about the code and she says she won't use it I have to pay using cash or card, I used card but never got the R10 back.... So I'm confused

Olympia WA on College St. On multiple occasions I have walked in, only to be told to hold on and then they take a new drive thru order. I just turn around an walk out. That is garbage customer service. The prices are also horrible as is their "king" burger.

Miserable customer service from 3 restaurants in 2 countries (US not included) So get your international hq to reach me before I get too dissatisfied and telling the world how miserable your service and food is By the way train burger king staff in Denmark about customer and teach burger king in allee center in Budapest Hungary that 20+ minutes waiting time = refund The last refused to refund Any explanation or is it burger kings new standard? For me no explaining is needed, especially on the one in Hungary because ive heard from multiple people from other countries that say its normal for burger king to forget about the 20 minute and known for absolutely no customer service

I have been having problems with the Burger King app on my two Samsung tablets. I have sent many emails to them telling them of the problems. The latest problem was trying to use it at a local BK. I needed to use points before I lost them. I then saw that I have enough points for an Impossible Burger, which I requested. I was told by the clerk that I need to show the code. When I tried to get the code the app closes. I tried and then it asked for the code on my BK Gift Card. I then put it in on the app. Still no code to be found and the app kept closing. The manager then came and my husband and I explained the situation that we wanted to redeem the code for the Impossible Burger. I showed her the app when I chose the item, then again it closed. When I started I had $38.01 on the BK Gift Card, which it does show on the app on the tablet. But, when swiping the gift card, the card showed ZERO on it. That is not right that the app does not work and I am out $38.01 on the gift card. We Not only did NOT get the food, as I was hungry since I just got out of the hospital, We LOST out on using the points that showed 1160 points. The manager threw us out and told us never to come back. I kept telling Burger King of the app problems and now my gift card is showing $0 when I started it had a balance. I even sent a letter to BK explaining this and attached a copy of my receipt from my previous purchase when I used the gift card at that same restaurant, the balance is $38.01. Burger King WILL NOT REPLY to our needs or help us in any way. I got a reply from Burger King with a special code that I need to use when ordering. Luckily that does work. But NEVER AGAIN WILL I EVER OBTAIN A BURGER KING GIFT CARD!!!

I went to burger king just now and it was a terrible experience, My order wasnt made right the first time. I had a double cheeseburger only bbq sauce and it didnt have any so I asked for bbq sauce on it and the cook/grill employee took the burger to fix it for me but the drive thru lady (shift manager) told him no that they cant take it back and to make me a new one. She threw mine away and they made a new one but the new one was a just a cheeseburger, and when I said it was a double cheeseburger she got upset and then told them she needs another patty. so she hands me a cheeseburger and just plain hamberger patty and told me to make it myself. I asked them to do it and said I paid for a double cheeseburger, she got very upset and said she has to throw it away too and make another one. So finally made another one. All while my fries were very cold at this point and I asked her if my fries are cold now can she heat them or make hit ones but halfway thru the sentence she walked away and said she isnt taking anything back and told me tough. She refused to help any longer and yelled at her employees to not talk to me only because i was asking about my french fries. Totally disrespected me and talking to me like im garbage treated me like trash so I left and frusturated and very sad because I was treated so badly. Extremely horrible to me, I couldnt believe it. Happened in Post Falls Idaho

The burger king at 11761 Beach Blvd Jacksonville Fl should be shut down and every employee, especially the "manager", banned from working in any industry except maybe sanitation. Some involving touching poop with their hands. The service is deplorable, the employees simply DO NOT CARE and the food is always cold or at best warm, indicating no care was taken in its preparation. And considering how long it takes to receive an order, I was expecting steam coming off it or being so hot it would have to cool a bit. I didn't see any animals so I assume no slaughtering was involved. If you order online and expect the order to be accurately delivered, forget it. I would wager several items missing, not what was ordered or poorly packaged. Just boycott this poor excuse for a restaurant and maybe a decent one will replace it. BK should be ashamed of itself for falling so far from when it was a great place to have a meal.

Size got smaller over the years, too bad.