Pete
Ordered off of an ad on Facebook poor communication
Ordered off of an ad on facebook. Two and a half weeks later order was still in “fulfillment “. I emailed customer service on October 2nd and was told will get filled this weekend. October 8 was still in fulfillment. Emailed again and was told will follow up with me. Never emailed me back. This was a person named “Isaiah J” Called and spoke with David who said he was sorry and that they are having trouble with a new vendor but that he would get on it. Called back and was told that they were busy with law enforcement orders. I told him that I’m law enforcement and would send credentials if needed. He said that he would send it out the next day. Now I got an update saying is shipping. Date was October 16. The UPS website says “label created “. It is now the 20th and still has not shipped. I left a voicemail today asking for a call back. I’m pretty sure I won’t hear anything. David called me back and let me know that he would check on it. He then called me right back and said that it would leave this evening. I appreciate that David took the time to call. I hope it does ship this evening. I
Response from Bulletproof EveryoneOct 20, 2026
Thank you Pete. All law enforcement orders are supposed to be set as Next Day Air. It isn't part of our questionaire we do for new online customers and you shouldn't have had to wait this long, or go through the trouble of making it happen. I'm glad we were able to resolve this and thank you for being so patient.



