Maureen M.
First time I am ordering
First time I am ordering. I placed my order on 9/30 and when I checked they told me the order was placed on 10/7. Maybe because I ordered bulk pricing??? Anyway my order has not shipped but yet it is on my credit card??? Hoping it arrives soon My order arrived today! Perfectly received. My bad on the order date I was searching for a vendor and didn’t order until the following week. So the payment date was correct. And I do have to say the online chat was very helpful and quick to respond. Very glad I found this sight to buy from and plan to order again.
Response from Bulk Office SupplyOct 16, 2026
Thank you for your first order with Bulk Office Supply, and for taking the time to share your experience. We want to walk through a few details, both for you and for anyone else reading, so there’s full clarity on how the order played out. Order date: Our records show the order was placed and payment received on October 7. We don’t have any record of an order on September 30, but we’re happy to look into it further if you have additional details. Payment: Like most online retailers, we process payment at the time the order is placed rather than at shipment. We know that can feel like a long gap on bulk orders, and we appreciate your patience. Shipping time: To make our wholesale bulk pricing possible, this particular item ships directly from the manufacturer with a 7 to 14 business day delivery window, which is noted on the BULK option you selected. Your order shipped on October 14, tracking was emailed over, and it was delivered on October 16, landing at 7 business days — the fastest end of that window. We’re genuinely glad everything arrived quickly, and we really do appreciate you giving us a try. If any questions come up on future orders, our customer service team is always just a quick message away and happy to help.