Rocky
Not as described.
The "center pull" paper towel rolls are not center pull. They have a cardboard core that is solidly glued in. I can't pull from the center.

BulkOfficeSupply.com offers office, janitorial and break room supplies at wholesale prices. Many items discounted at well over 50% off when purchasing by the case or in bulk. Free Shipping on orders over $55. Our U.S. based customer service team has years of experience and can help you make the best product choices and are available to help in anyway needed. BulkOfficeSupply...
Bulk Office Supply (bulkofficesupply.com) has 181 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 11 reviews with 1 star · Clear filters
Rocky
The "center pull" paper towel rolls are not center pull. They have a cardboard core that is solidly glued in. I can't pull from the center.
customer
I haven’t received my order yet!
Response from Bulk Office SupplyNov 17, 2025
Thanks for sharing your concern! Bulk items ship straight from the manufacturer, so they do take a bit longer to reach you. Your order from October 25 arrived on November 5, which is within the typical delivery timeframe for bulk shipments. We appreciate your patience and hope you’re enjoying your order now!
Calypso42
I received a different item. I ordered the plain label antibacterial. Received one that has yellow on the label and says antimicrobial.
Response from Bulk Office SupplyNov 18, 2025
Thanks for letting us know about the mix-up - we’re truly sorry about that. We sent your replacement on October 31, and it arrived on November 4. Please know that if anything ever isn’t right with your order, our team is always here to fix it for you. We appreciate your understanding!
customer
Haven’t receive my order
Response from Bulk Office SupplySep 11, 2025
Hi! Thanks so much for your order and feedback. We checked the status, and your order placed on September 1 was delivered on September 9! Bulk orders can take a bit longer to ship, but we will always deliver within the advertised timeframe. Our customer service team is happy to provide updates anytime - so please don't hesitate to reach out with questions! We appreciate your business and look forward to serving you again soon.
customer
Massively over priced. Mislabeled. What I received this time was not the same as last time.
Response from Bulk Office SupplyJul 13, 2025
In reviewing your order history for household toilet paper, the item ordered on this order is not the same as past orders with a completely different item number, specifications, packaging quantity and value. To ensure the correct item is ordered in the future we recommend rather than ordering as a guest user, all orders are placed in an established account where order history can be viewed and/or a favorites list can be created. We hope this response has been helpful and you continue to be our customer.
Angela C.
I was reaching out with an inquiry on behalf of one of our clients through the live chat on your website, and I found Joe to be rude and unhelpful.
Response from Bulk Office SupplyJan 29, 2025
So sorry you had an unpleasant experience. Please realize that unfortunately we receive many chats from individuals who are not really looking to purchase product. Our team has reviewed the chat transcript, based on the subject matter and a very extremely unusual request related to feminine hygiene products Joe used her judgement and decided not to start the chat and ended it. Please respond to the email/ voicemail if you are still interested and again so sorry for your unpleasant experience.
Dave O.
have not received any status update on my order, not even a tracking number saying that they were shipped.
Response from Bulk Office SupplyDec 30, 2024
Buying in BULK is a great way to save money but delivery takes a little more time as noted on all BULK items. Your order is at a pick status ready to ship, will be delivered within the time frame promised and tracking will be emailed. Thank you so much for ordering with us !
Valerie P.
I called customer service this morning for an invoice to be sent to my personal email. The lady that’s answered the phone was very rude and laughed at my situation and hung up on me. I called again and got her again she stated she didn’t hang up on me and she “did what she needed to do”. Well she didn’t let me explain my situation & hung up on me. I didn’t get a chance to get her name, but she’s was just very unprofessional for something so simple that i needed. If you don’t like working there then just don’t work there at all there’s no reason to be rude to customers like that. Just a pure awful person on the phone I’ve never had an experience like what i had experienced this morning. Will never do business with this company again.