Hen
Where does one begin to explain how bad…
Where does one begin to explain how bad the customer service is with this company. It is almost as bad as their products. I can only imagine the majority of good reviews are paid for. I ordered an eyebrow microblade pen actually, I fell for ordering two. The colour is meant to be dark brown but is clown hair orange. I requested a refund only to go back and forth with them each time offering me $ 4 USD as compensation and I can keep the product. The last email even almost of a passive-aggressive nature explaining that I have no option as I would have to return it to China and that it would cost me a lot of money. I find this to be fraudulent so see it as my duty to spread this information every opportunity I get. As I said in the last email this will cost them more in sales than if they had refunded me.
Response from BuletboardNov 5, 2024
Dear Valued Customer, We apologize for any trouble caused. Please send your order information to [email protected], and we will make this right as soon as possible. William, Senior Director of Customer Support, www.buletboard.com


