BuildZoomReviews of buildzoom.com

My experience with BuildZoom was extremely frustrating, mainly because of the platform itself. The user interface feels outdated, cluttered, and not intuitive at all. It’s difficult to navigate, and simple actions like updating project details or tracking progress take way more time than they should. The layout makes it hard to find important information, and overall it doesn’t feel user-friendly. On top of that, the customer support was disappointing. Responses were slow, generic, and didn’t really address the issues I was facing. It felt like I was getting copy-paste answers instead of real assistance. When you’re dealing with construction planning, you need clarity and responsiveness — and unfortunately, that wasn’t my experience here. Overall, the platform needs serious improvements in usability and customer support. I expected a much smoother and more professional experience.

BuildZoom cannot be trusted for contractor referrals. We had an experience with a contractor that the CSLB investigated and determined that this contractor broke from industry standards and was fined. We have submitted this information 3 times on buildZoom so no one else experiences what we did with this contractor. BuildZoom has posted none of it, and keeps this contractor in the top 12%

They have deceptive business practices. They make you sign a one-year contract with a 2-month penalty to use their tool before they even give you a chance use it yourself. Then they want to charge you $1,000 to stop using the tool and get out of the contract. The tool just gives you access to the permit database so that you can cold call contractors to beg for work. They were pitched as leads.

Would like a phone call 5094304272

You suck ! I did my review twice and it didn’t post. What kind of business are you running?

You’re unable to defend yourself against fraudulent reviews. I don’t even know or have worked for 2 of these people

My review to an electrician was not shown.

Slow communication, wrong information provided regarding removing a fake review posted on your platform to defame me and my business which, your agent said it was taken down but we still see it ,