Build The PowerWe are a small but rapidly growing company with a mission to revolutionize the home energy generation industry.Our approach is simple: we make it easy for you to obtain a comprehensive energy system. Unlike other companies and local installation services that have been charging exorbitant prices for energy systems, we are here to disrupt the market and change that.
Build The Power (buildthepower.com) has 73 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Emily S.
Great customer service! I ordered a part I no longer needed. Received a response regarding return/refund immediately. No hassle, no issue. Highly recommend this company.
Response from Build The PowerDec 8, 2025
Thank you.
drbobstl
excellent pricing - most competitive over several sites. Well packaged and protected for shipping. Followed shipping instructions to the letter.
Response from Build The PowerNov 10, 2025
Thank you.
ALAN
Great communication and price on my new generator. It took a while to come in from Cummins at no fault of Buildthepower. Would recommend them for your purchase.
Response from Build The PowerOct 19, 2025
Thank you.
Mark C.
Great customer service. Ordered a part for my Onan generator that was supposed to be able to allow some external connections. In the end, it wasn't the part i needed, Guney was super responsive on all communication, as well as dealing with Cummins technical support to try and figure out the issue! I feel he went above and beyond the typical Customer service you see nowadays! I would recommend Build the power!!
Response from Build The PowerOct 9, 2025
Thank you.
Brad N.
Send me the right carburetor
Response from Build The PowerOct 1, 2025
Dear Brad, thank you for your review. We can see that what you purchased are 2 Fuel Filters and 1 fuel pump. We delivered 2 Fuel Filters and 1 fuel pump in this delivery which seems correct. You also purchased 3 carburetors as a part of another order you placed with us and this order is not dispatched yet. We will send you an email, [email protected]
Basil
Update: (from 3 stars to 5 stars) The owner reached out to me and wanted to see if he could make things right for me. We came to an agreement and now everything is good. I’m very satisfied with this company and I would buy from them again. Original: (3 stars) I tried to buy an item. Checkout process went smoothly and I had an order confirmation. A week later I was told that the item is out of stock and the company is awaiting new stock. My order was cancelled by the company. When the item was in stock I was offered a coupon to reorder but the item had jumped in price. I was informed that the price from my initial order would not be honored. While I may have received the item had I tried putting in a new order, it would have cost me more than my initial order. I ended up never receiving the item from this company. I gave a couple stars for communication and the coupon. Honoring the original order’s price and receiving the item would warrant 5 stars.
Response from Build The PowerSep 22, 2025
Dear Basil, thank you for your review. We sent you an email to correct the issue and looking forward to hearing from you.
Bob S.
Fast ordering, great customer service, they fixed an issue that came from the manufacturer and stood by their word.
Response from Build The PowerSep 16, 2025
Thank you.
Byron G.
Although my EcoFlow River 3 hasn’t arrived yet, I want to highlight the excellent customer service I’ve received so far and why i’m even leaving this review. When I asked about shipping, I got a quick, clear, and supportive response. They even offered to speed up my order so it would arrive sooner… That kind of effort and communication really stands out to me and does not go unnoticed. I’ve had extremely bad experiences with customer service so I truly, truly, appreciate it. You guys truly stood out to me in the best way. You’ve earned a loyal customer in me, and I’ll definitely be supporting this company again in the future. I’m happy to keep doing business and will gladly recommend this company to others. Especially because of the insane deals they have for electronics! B.T.P. on top! 😮💨
Response from Build The PowerSep 3, 2025
Thank you.
