BuildiumReviews of buildium.com

They program is good but there are some features that are lacking, that would be very useful for property managers.

So easy for tenants to make their rent payments. Great way to keep on top of leases and payments. Easy way to list an apartment, instantaneously.

Most often I get excellent help. Sometimes I think the processes could b enhanced to make them a little easier to use, ie; sometimes I have tried to use the help on line and I was not successful and the directions were not too clear.

Buildium has good and available support and a ton of features. I subscribe and will continue to. There are some crucial features that are still missing. Top of that list: there is currently no way to see % of vacant units over any period, other than what are not leased at the present moment. It's frustrating because Buildium has all the data (lease start and end dates for every unit) to make this possible. I've been requesting this continually for the three + years we've subscribed and have been told it's in development but nothing, no beta reporting yet to date.

I find that when submitting a support ticket regarding an issue I'm having, you go for days without hearing anything back. It would help to give updates on situations that go beyond the normal time to investigate.

When called, the representative was very knowledgeable. In another note, the "Help" sometimes is too vague. There is a lot of people that has no experience with accounting and the help needs to perhaps has more details. Example: When "withheld money from Last month rent to pay a tenant's rent, it tells you steps to withheld money, but it needs to also say something like... doing this it only converts the liability into income, but it does not move the money from one account to the other, so remember to make a transfer from security deposit acct to operating account, so you can pay your owner.

Needs more work on commercial rental management

Overall we are very happy with the software and it is the basis that drives our business. My only recommendations for improvements would be.. 1) It would be great if you could download bank transactions and import into buildium. 2) Being a Canadian customer there are features within Buildium that cannot be used here. 3) A way to automate routine tasks. We send monthly owners statements out, it would be great to be able to automate that process as an example.