BuildiumReviews of buildium.com

The software is five stars no doubt. Wait times for help have been excessive in the past and would prevent my giving them fives stars until I have new experience with that.

Needs more reports, More customization of reports - Somewhere to print LISTS like Owner property tenant without having to use EXCEL as the medium and combine one or more to achieve what should be simple lists. GL should be able to show CLEARED/RECONCILED ITEMS in bank ledgers. Needs more flexibility for multiple leases per unit, for college and/or ANY roommate situations, rather than creating many additional units to accommodate this.

We have used Buildium for many years and it is a big asset to our company. The functionality is simple yet everything we need to be in compliance with our state laws. The addition of a showing coordinator was great! We recommend Buildium often.

Great software platform. Sometimes I think they are slow to respond and react, but I imagine the scale of growth is rapid right now. The e-pay and banking components in particular tend to have more bugs than the rest. I would suggest focusing on customer feedback for upgrades and updates like they have, and they can weather the growth storm.

Easy to navigate application and packed with useful features!

Overall very good and worth the money. There are a few areas where things could be improved. I've made several suggestions and the people to whom I recommend the changes agree that they're very reasonable. Tech support has gotten much better but can be frustrating. For example, when I call and have a 30 minute hold, I choose the callback feature. If they call when I'm on another line and can't take the call, I go to the end of the queue. The feature to email in a question also needs major improvement. Otherwise, the system is rather user friendly, and the people working there are pleasant and 9 out of 10 are very knowledgeable.

Buildium has steadily increased necessary and required features for ease of management and efficiency.

Functional, easy to use. And constant updates improving the app are good.