BuildiumReviews of buildium.com

easy to use. phone support is a great help. i can't stand those companies that don't offer phone support. buildium helps streamline so much. just wish they would allow tenant files to compartmentalize in one place. For example, tenant app, screening docs, inspection reports, tasks, requests, etc. These things should automatically be accessible in the tenant summary page. Instead, I need to go to inspections-find that tenant report, etc. It is a bit annoying to have to go to 3 or 4 different places, then download, then upload just to have a complete working history of a tenant file.

Need more access for international clients. Do to protocols clients cannot access their owner portal.

Great software, very user friendly. My review is shy of five stars due to the customer service availability. It's hard to get someone on the phone or to have them call you back, but if and when they do, they're very helpful.

I love Buildium... There are a couple changes that I would like... But other than that Great! Very helpful staff too!

I love this product. It does everything I want. The training modules are excellent. The only reason I gave it 4 stars is there are important settings that are used infrequently that are hard to find which becomes time consuming.

Bills need to be assignable to specific units within a multifamily complex. I am forced to take your reports and manually create a new report via Excel every month for every multifamily complex I manage. This takes an extremely long time. If there is something I'm missing that will solve this issue for me, please let me know.

Good Software for property management - for managing other people's properties. Lacking a bit on property owners managing their own properties.

Very good. I like the training videos. Some frustrations with doing searches though. For instance, if my tenant has the last name of "Oh", it will give me lots of other tenants, and even applicants, before I actually get the tenant I'm looking for. But, guess that's just the nature of search engines.