BuildiumReviews of buildium.com

Buildium is a robust simple to use system that covers all of our Property Management Needs. They continue to update the platform to provide the tools we need to keep growing!

We love the options for our tenants or owners to pay online and they can view their reports and payments. It’s been so fun learning this system! We highly recommend it to others. Wish we could have started sooner with Buildium. We are growing our business and having this system in place with be a great bonus!

Buildium is amazing with many benefits to using the program. It is extremely user friendly and the customer service is wonderful. We've been using it for multiple years now and our potential tenants and current tenants find it a great tool. As for our side of things it is convenient and efficient in all aspects of property management and ownership.

Previously, I rated Buildium improperly because I misread a customer log where the tenant claimed to inadvertently set up 3 auto payments which all hit at the same time. The support team explained to be with logs that my tenant was incorrect and so was I. I deleted my prior review and am submitting this up to date one.

Very diligent in trying to resolve my situation with the system.

* * Pleasantly surprised * * I was partnered with other individuals for many years and managed thousands of doors. We used a competitor's property management solution and were mostly pleased with it. When I decided to end the partnership, I left with a smaller portion of the portfolio. I was disappointed to hear the other company was not interested in my business (too few doors). After a couple software trials failed, I gave Buildium a chance and am glad I did. I have found their on-line support to be excellent. My staff and I have had to adjust to new terminology a little, but I think it's been an easy transition. The few times I've needed to reach out via email, I have received prompt and valuable responses. No product is perfect, but this one is solid. I appreciate that they ask for input. I have read a lot of the negative reviews. My opinion is you need a base of knowledge about software and property management before you dive into trying a fully digital solution. Bravo to Buildium -- keep up the great work!

Overall, our experience as a Property Management Company utilizing Buildium is positive. We ran into some challenges in the process of switching from our old software, but we had "onboarding specialists" along the way to help train us. Our tenants like to be able to pay by EFT for $0, where many services charge a fee, the system organizes maintenance requests and has helped us improve on following up on them, the system has an add on software to allow inspections along with photos to go directly to the software. Our clients are able to access the financial information about their property 24/7. Nothing is perfect, but this software is exponentially better than what we were using previously.

My experience have always been amazing! Easy access to support and always very helpful people around to help me. Yesterday the girl who helped me was amazing, I did not get her name, but she help me out all the way and make sure I understand, hear me out and make sure I did what I need. Thank you so much!