Judy
Buildium Staff was helpful, as always
Your representative understood what I needed and walked me through the process.
Response from BuildiumSep 16, 2025
Thanks, Judy! We always aim to help.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent

IT & Communication · Boston, Massachusetts
Excellent
IT & Communication · Boston, Massachusetts
Excellent
Showing 501 reviews with 5 stars · Clear filters
Judy
Your representative understood what I needed and walked me through the process.
Response from BuildiumSep 16, 2025
Thanks, Judy! We always aim to help.
Jack S.
Buildium has made running my PM company a breeze. Anytime I'm stuck I call their excellent customer service team and my issue is always resolved before hanging up! Highly recommend this software solution for PMs.
Response from BuildiumSep 16, 2025
Thanks for taking the time to write us a review, Jack! We appreciate the callout for the customer care team.
Cinthya G.
Jason was very helpful. Although it's a massive software and it does take time to learn, over the last two years my team and I have benefitted from such a useful platform. We did play for the premium service for customer support, but we felt it is worth it to be able to have additional help with some of the bookkeeping items. We would recommend highly.
Response from BuildiumSep 3, 2025
Thanks for your review, Cinthya! We love to see how Buildium has been helpful, and that our customer care team has been a great resource—especially Jason!
Rejina
I only had to wait on hold for a few minutes before a rep answered the phone. The rep was easy to understand and explained the answer to my question easily. Thanks
Response from BuildiumAug 26, 2025
Thank you for your review, Rejina! Glad to see our customer care team working well for you.
Nelson R.
Ease of communication. Mastery of Topics. Very accommodating and quick answers to questions.
Response from BuildiumAug 26, 2025
Thanks for taking the time to write a review, Nelson! We love seeing the love for our customer care team.
Dan
Belle was amazing! Very patient and helpful and was an absolute pleasure to work with!
Response from BuildiumAug 26, 2025
Thanks for the shout out for Belle, Dan! Glad to see you're benefiting from our awesome team.
Alan
I enjoy Buildium and think its a very good software and service, but i would defitely give much of the credit to Jillian, who has been excellent in helping me get everything off the ground and help maintain the account with me. Not only is she very knowledgeable but has a great demeanor and is a pleasure to work with.
Response from BuildiumAug 18, 2025
Thanks for your review, Alan! It's great to see the impact our amazing team has with your business.
Yelena P.
Buildium has completely transformed how I run my property management business. I went from having little visibility into my rentals to having a clear, real-time pulse on day-to-day operations. I no longer need to share spreadsheets for updates, track delinquencies manually, or dig for information - everything I need is centralized and easy to access. I love Buildium and their incredible support team! Every feature has been simple to set up, and their guidance made onboarding seamless. What truly sets them apart from other property management software is that I can call them anytime (business hours) with questions. Knowing I have that support gives me confidence and ability to use the platform even more. By implementing Buildium, I've been able to make meaningful structural changes to my business. I've saved over $100,000 YoY this quarter alone.
Response from BuildiumMay 29, 2025
Thanks for your review, Yelena! We are positively thrilled to see how much Buildium has saved for your business. And thanks for the shout out for our support team; we're going to let them know how much you appreciate their help and guidance.